BNZ Manukau - Manukau City Centre
2.9/5
★
based on 8 reviews
Contact BNZ Manukau
| Address : | Manukau City Centre, Auckland 2104, New Zealand |
| Phone : | 📞 +879 |
| Postal code : | 2104 |
| Website : | https://www.bnz.co.nz/ |
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Robin Zhou on Google
★ ★ ★ ★ ★ Netgard card is bad idea. Worst bank security method. You loose the visa and netgard card, you loose everything. They can login to internet banking with netgard card easy. But, if you not bring your netgard card, which means you can only login with your phone which already setup. You can not log in from another device and computer for the account when your phone not with you. Bad idea
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RAINA ROY on Google
★ ★ ★ ★ ★ I have been with bank for 4 yrs now.. every time I need to top up or do any personal banking it takes the crew members multiple weeks to arrange anything. My commitments have to always be put on hold. Very disappointed.
They also never attend to any calls n reply so late that by the time 1 replies bank is already closed for the day.
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Henry Kersten on Google
★ ★ ★ ★ ★ Hopeless. Called the call center and they didn't know what they were talking about. After 30 minutes of getting nowhere and being put on hold at least 4 times, I asked to speak to the supervisor. She wouldn't take my call and my call reverted back to the person who didn't know what she was doing.
If you expect customer service then find another bank as you will not get it at the BNZ
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Sarah Moemausu on Google
★ ★ ★ ★ ★ Waited in queue for an hour on Saturday afternoon between 2pm - 3pm.
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vishal patel on Google
★ ★ ★ ★ ★ Worst customer service ever they don’t care about how long you have to wait in queue
Specially old lady who was standing at ID verification booth she was so rude she don’t know what customer service means she supposed to not to work there where customer is priority
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Brad Almond on Google
★ ★ ★ ★ ★ Waited for over 40mins in line today to activate a new company credit card and the staff where not helpful at all. Seriously terrible service that needs to be looked into.
I'm glad I'm not a customer here.
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Ulu Aiono on Google
★ ★ ★ ★ ★ 8May22 2025 Good service despite my wife and me having it two year old granddaughter with us .. dough her best to look closely at all the BNZ furniture, talk baby talk to BNZ staff and other customers ..
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mandiwa Mandiwa-k on Google
★ ★ ★ ★ ★ Waited for an hour only to be told what i was inquiring about is handled over the phone. But when i called the phone I was told to come into the bank. ANNOYED and waste of my time. You’re better off going to a bank in the other high income areas for better customer service
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