Lotus Foreign Exchange - Manukau City Centre
2.9/5
★
based on 8 reviews
Contact Lotus Foreign Exchange
| Address : | Lotus Foreign Exchange Manukau Station Road, Manukau City Centre, Auckland 2104, New Zealand |
| Postal code : | 2104 |
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Farook Khan on Google
★ ★ ★ ★ ★ Hi. Today I went to send money to Fiji. Lotus had an ad running under their currency exchange board which said send money to Fiji or India for $5 but on Counter I was charged $8. The Fee deal was not honoured. Lotus needs to be more transparent to public. Hoping this doesn't happen again in future.
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deep rana on Google
★ ★ ★ ★ ★ Did not know what they gotta be doing.
Low Exchange rate.
High fees.
Spent an hour to get it done.
Disappointed.
Western union is better.
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Satish Chand on Google
★ ★ ★ ★ ★ very rude no friendliness no professionalism and talking to each other while serving customers cmon where is the privacy never again to lotus manukau firstly the managment should take away the microphone type of communication when ther eis no lockdown and insted the staff can waer masks.the staff who served me thought we were statues coming to them no smile no friendliness and no indication that all id should be current .i gave her 2 ids passpoet and d/licence and on microphone she said your passpost is expired but i said its mt id.sh said then she asks for eftpos card ,why money is sent ofcourse it was a gift happened on 26/06/2021
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Laurel Chand on Google
★ ★ ★ ★ ★ Wow jst seeing these negative comments maybe the customers have a attitude of their own. I've been using Lotus for a while n found their staff very friendly in the Manukau Mall. Maybe its jst me...if u have a great attitude towards ppl u will find u get the same back
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deepta chand on Google
★ ★ ★ ★ ★ Very poor customer service. The staff of Westfield Manukau Lotus exchange need some training on customer service. Lotus staff Ranjila Rashmi was very rude n spoiled my afternoon
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Vilashni Naicker on Google
★ ★ ★ ★ ★ Customer service very poor. Island lady at the reception so rude. I would not recommend ? use western union instead
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Zobida Moulton on Google
★ ★ ★ ★ ★ Excellent service. The lady who served me was pleasant, professional and very helpful.
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M Cee on Google
★ ★ ★ ★ ★ Most people are quick to pass judgement on bad service but cant praise our brave ladies for their exceptional CS and serving us during pandemic.
I have seen some really rude customers whilst waiting in line, and seriously cant believe the comments i see on here or any other lotus reviews website. But i do 100% agree with one persons comment if you have a positive attitude towards someone you will receive the same back is it really so hard for customers to be patient and kind?? Every time i have come into Manukau and Sylvia Park branches the ladies are always so kind, Indian and Islanders alike!! Keep doing a great job ladies and continue to serve us customers during pandemic, you guys are the best !
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