Brandnew Face Clinic
4.3/5
★
based on 8 reviews
Contact Brandnew Face Clinic
| Address : | Brandnew Face Clinic邮政编码: 0632, Don McKinnon Dr, Albany, Auckland,New Zealand |
| Phone : | 📞 +989 |
| Website : | http://www.newfaceskincare.co.nz/ |
| Categories : | |
| City : | Auckland |
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Hyun Sue Lee on Google
★ ★ ★ ★ ★ Definitely would recommend :)
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Xuanyu Liang on Google
★ ★ ★ ★ ★ Nice place, wife likes it.
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Roxy Allnutt on Google
★ ★ ★ ★ ★ Loveliest service and looking forward very much to my next treatment with their incredible pricing!
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Josephine Fahy on Google
★ ★ ★ ★ ★ Great communication! Professional! Excellent suggestions on tips for skincare! Will recommend to all my friends.
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Rizqa Sam on Google
★ ★ ★ ★ ★ Great service, pretty quick appointment for laser. Will see how the treatment goes but friendly and welcoming staff. Pretty set up as well thank you.
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Shikha Pragal on Google
★ ★ ★ ★ ★ Great service, the girls are lovely - I have seen the difference just after my first visit for hair removal which is unheard of! I will 100% recommend these guys. Pain free technology, started with 2 areas and I have now bought for 14 areas, they are really good.
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Gordon Wang on Google
★ ★ ★ ★ ★ Smooth communication and awesome customer service, they provide unbeatable price for the most high-end technology, they continuous follow up with me the effect of treatment. I will definite come back and highly recommend to friends.
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Wendy Lu on Google
★ ★ ★ ★ ★ Response: Good try to redirect attention away from the key issue, owner. And what is not kind and honest about my review? I'm fortunate to understand what you and your employee said in Chinese, not everybody will have this luxury. You and your employee need to get on the same page regarding what promotions you offer. And my final piece of advice: if your employee tells a potential customer to email for more information, then take the time to respond to that email. That's just good business practice.
This place lies so be careful if you choose to go with them. Called and spoke with someone who told me about a facial promotion (buy 2, get 1 free). She asked me to email the clinic so she could send me the promotion details. 11 days after not receiving a response to my email, I called back and the owner answered. She told me they never offered this promotion and that I must have heard incorrectly. But after I insisted the other lady was very clear that it was buy 2, get 1 free, the owner asked her employee (in Chinese) "did you offer a buy 2, get 1 free promotion" and the employee responded "didn't you tell me it was buy 2, get 1 free?" The owner yelled at her and then got back to me on the phone, saying one more time that nobody ever said that to me and I must have heard wrong. Well, I understand Chinese so I knew she was lying to me. I'm writing this review to warn other people that they knowingly lied to me about their pricing and put the blame on me for "misunderstanding" a promotion. I can only imagine what other lies or excuses they would come up with if one of their treatments went wrong. Stay away if you're looking for an honest clinic.
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