Lovely by skin institute, Westfield Albany - Albany
4.6/5
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based on 8 reviews
About Lovely by skin institute, Westfield Albany
Contact Lovely by skin institute, Westfield Albany
Address : | Westfield Albany Shop 226a/219 Don McKinnon Drive, Albany, Auckland 0632, New Zealand |
Phone : | π +9879 |
Postal code : | 0632 |
Website : | https://bit.ly/3xHFx8m |
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ANGELICA TRAVELS on Google
β β β β β Loveskin Albany is fantastic. Staff were friendly and accomodating. I had the best lazer treatment from Melody. For me, she is knowledgeable and expert in what she do. She is not just after the treatment per se but she also looks after my health. I highly recommend lovelyskin and Melody as a staff. I look forward for my next treAtment. Thank you lovelyskin Albany??
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Tracy le Roux on Google
β β β β β Not at all happy. BIRTHDAY GIFT RUINED. The receptionist didn't book my assessment for laser appointment on the correct day. As a result I came in on the day I asked her for and she had booked me in for the day before. This now means I miss out on the 30% discount that is on offer. I was offered an appointment a week later but was advised I had to pre pay for the 6 sessions without having a pre assessment appointment. No offer was made to say sorry for the booking being made on a day I couldn't come in. No offer to speak to the manager to see this could be rectified and the offer extended to me based on this. I am in the service industry and know how important it is to keep the customer happy. I am A VERY DISGRUNTLED customer.
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Maria Bishop on Google
β β β β β I had an awesome experience, Sim did my laser hair removal treatment in Albany and I can truly say it didnβt hurt at all. Everything was explained thoroughly to me including the before and after care and I received a follow up phone call to check all was well afterwards. Couldnβt recommend enough thank you
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Sheenal Lal on Google
β β β β β Absolutely love! Made a booking with Kyle once again and she is amazing!! I followed Kyle from Norrthwest Skin Institute where she did laser on my face and neck. She has so much knowledge around laser especially for darker skin and the results have been great so far. Highly recommend the services offered by Lovely by Skin Institute and highly recommend booking in with Kyle. Overall great customer service by Kyle and the team.
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Alicia Fenton on Google
β β β β β Highly recommend Kylie @ Lovely Albany, she came recommended to me having moved from Skin Institute Northwest. I have been to her for 4 laser treatments so far, she is always warm and chatty which makes the time pass quickly! Really happy with the results to date, with hair growth reduced significantly. Also love the convenience of being able to go late night, after putting the kiddies to bed :)
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Dana Bajalan on Google
β β β β β I got laser hair removal with Kylie at Albany. She makes the whole experience very comfortable! Overall enjoyable experience and great results! Staff are very friendly and really know their stuff. Would recommend 100%.
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Hazel Ventosa on Google
β β β β β I had my first laser with Melody few days ago. She was amazing and made me feel comfortable. The service was very professional and painless.
I was greeted by Hayley who was lovely.
The place was clean. Took me to the washing area and contact less service. Had to wear gloves and kept the 2 meter distance until the laser session. Team was lovely and approachable.
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Shone Holland on Google
β β β β β Lovely in Albany are wonderful. Hayley has been amazing with her level of customer care and their beauty technician Melody is so thorough and really makes sure that the experience is a good one.
I highly recommend them for laser treatment. The lasers are very up to date and much better than ones I experienced in Wellington. 5*
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