Carpet Court Hamilton - Hamilton Lake
3.3/5
★
based on 8 reviews
Contact Carpet Court Hamilton
| Address : | Cnr Clarence and, Carpet Court Hamilton Tristram Street, Hamilton Lake, Hamilton 3204, New Zealand |
| Phone : | 📞 +7899 |
| Postal code : | 3204 |
| Website : | https://carpetcourt.nz/stores/stores-hamilton/ |
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Glenn Harris on Google
★ ★ ★ ★ ★ Emailed this company looking for a quote for garage carpet. All I got was an automatic response promising contact - then NOTHING. Job awarded to another company who followed up within just a few hours. Can't recommend Carpet Court accordingly
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Nick Yun on Google
★ ★ ★ ★ ★ Hamilton branch. Very bad communication and worse planning for installation, had to change my renovation plan because of this branch. My builders and contractors were waiting for the carpets causing more cost for me. It was the worst nightmare dealing with them. Not even worth for one star.
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Te Iwa Fisher on Google
★ ★ ★ ★ ★ Real mixed bag. From the looks of reviews from the last few months they're having issues which aligns with our experience. The products are good quality. Sales staff are nice and polite. Installers were good people, but it seems like there was little to no communication in between so the installers were showing up not really knowing what was happening. Things were left out or different from what was quoted which although they adjusted the invoices still we didn't really get what we wanted in the end. Invoices were all over the place, and I'm not confident we ended up at the right number in the end. Also, have an issue with some extra charges which don't quite seem justified to me. I'm currently waiting for someone to come back and fix some of the flooring but haven't had any response since last year. Sales staff and installers keep this from being a 1 star review.
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Keith Maynard on Google
★ ★ ★ ★ ★ So very thrilled with the whole team at Carpet Court. Jessica was amazing, she made choosing our Vinyl planks easy. Nothing was too much trouble. The guys that came and installed them were so very professional and the end result is stunning. Just could not be better.
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David Forster on Google
★ ★ ★ ★ ★ We recently built a new home and obtained a separate quote from Michelle Weston at Carpet Court Hamilton as a comparison with the usual supplier our building company uses. After viewing the plans, Michelle, suggested we consider using one of their carpets that is manufactured in 4m wide rolls instead of the conventional 3.66m rolls. The benefit to us was less joins in our living areas and high traffic spots. Pricing and carpet quality was comparable to the building company quote but the layout plan was far more practical. The carpet layers did a great job and we are very grateful to Michelle for the 4m wide suggestion. Progress photo below with feature wall paper.
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Carla Beardshaw on Google
★ ★ ★ ★ ★ Wonderful customer service from Brooke and the team - really happy from the quote right through to the installation and follow up - Thankyou!!!
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Rebekah Taylor on Google
★ ★ ★ ★ ★ After sales service was terrible.
The product itself and contractors who installed were amazing.
Was given the wrong colour flooring (minor difference so we arent too upset as it still looks good), they didnt seem to care.
Major difficulty separating clients hence the confusion. Kept sending us invoices with wrong name or addresses on.. even after I requested them to be updated.
I wouldnt use them again.
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Darryn Van Vuuren on Google
★ ★ ★ ★ ★ I have had the worst after care service in my life from the Hamilton branch. I have been contacting Bryan the store manager since November 2021 and every month since then it is now February 2022. I need repairs done to the new vinyl and carpet that was poorly installed. we soft edge nails sticking out through the carpet and the lifting vinyl not applied correctly and no response they have been sent photos of the poor quality work and still no response.
I DO NOT! recommend them they are quick to take your money but no interest in the quality of the service
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