Carpet Court Wairau Park - Wairau Park

3.3/5 based on 8 reviews

Carpet Court Wairau Park - Carpet Court - Carpetcourt.nz

Carpet Court Wairau Park. 9 Croftfield Lane, Wairau Park, Auckland 0627. Phone: 09-441 0171. Open 10:00am - 5:00pm Mon - Fri, 10:00am - 4:00pm Sat, 10:00am - 2:00pm Sun

About Carpet Court Wairau Park

Carpet Court was founded in the 1960’s by a small group of like-minded flooring retailers looking to establish a better experience and provide greater value for our customers. Today our flourishing business has 61 stores nationwide with a reputation reflecting our longstanding presence in the market and the thousands of NZ homes we have installed carpet and flooring into over the decades.

We are New Zealand’s most trusted and preferred flooring retailer and work hard to ensure our customers enjoy the process of purchasing flooring which can often be a confusing and stressful experience. Our Customer Service focus has been recognised by winning Gold in 2018, 2019, 2020, 2021 and 2022 for flooring stores in the Reader’s Digest Quality Service Awards - an area we continually strive to improve upon.

Contact Carpet Court Wairau Park

Address :

Carpet Court Wairau Park 9 Croftfield Lane, Wairau Park, Auckland 0627, New Zealand

Phone : 📞 +97
Postal code : 0627
Website : https://carpetcourt.nz/stores/stores-auckland-wairau-park/
Categories :

Carpet Court Wairau Park 9 Croftfield Lane, Wairau Park, Auckland 0627, New Zealand
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Gordon Torrey on Google

We had a new home carpeted by another Carpet Court recently, we had some difficulties so went to Carpet Court Wairau Park, who went out of their way to help us work out what the issue was, what carpet we really needed and so we were able to get the problem sorted. Thank you. We'd highly recommend Carpet Court Wairau Park.
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Alida Mlika on Google

very disappointed. as I had to trade with very dishonest people-adding extra charges after that you received final price, accepted the job and paid the deposite. no any call from them -during the wait of 2 weeks with our bedroom completely empty ready to put the carpet.
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Sophie Hill (Lil Wabbit) on Google

Great team down at the Wairau branch - very friendly and knowledgeable. Assisted us with our various flooring options, quick installation and very pleased with the end finish! My wood floors and new carpet looks FANTASTIC!! Thank you
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Kristen Dennis on Google

Tracey and her team were amazing, she and her staff walked me through the whole process form measure up to installation, we couldn't have asked for better service. Looking forward to having the kitchen done next.
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Shaun Wimpory on Google

Worst service I've had in years. We wanted samples for 4 carpets of which 3 were no longer available. Why have them on display with a price if they can no longer be purchased. The one sample that was available we waited over 30 minutes before I gave up. The sales assistant continued to make us wait while new customers entered the store. Terrible service.
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Jay on Google

Wary after a family member's own carpet installation dramas with a competitor, we visited several times before a decision was made to choose a Cavalier Bremworth wool carpet and quality underlay through Carpet Court, Wairau Park. From start to finish, it was an extremely positive experience. Sarah and Sophie were helpful, friendly and professional. The installation team led by Steve could not be faulted and we are thrilled with the result. Quality work from a quality team! Thank-you Carpet Court in Croftfield Lane. Highly recommended - 11/10!
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Kerry and Jeanette on Google

We have recently had our house carpeted with Rhino carpet and our garage with garage carpet and have had exceptional service throughout. Both products more than matched our expectations. We dealt with Tracey Wilson who went above and beyond what you would expect from a Sales Person and we would have no hesitation in recommending both Tracey and Carpet Court in the future.
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Emilie Corgnet on Google

Really poor service! I purchased some laminate in October 2020. Carpet court made an ordering mistake and delivered a different laminate on the day of installation. Since the rest of my house was already done with the chosen model, i refused installation. After speaking to carpet court, they offered to install the wrong laminate (the previous flooring had already been removed), order the right one (which would take 12 weeks to arrive) and install the new one as soon as it was available. It has been months now and carpet court are ghosting me. My phone calls go to voicemail mail and they are never returning phone calls or emails. I managed to track the rep who sold is the product once and she assured me my laminate had just arrived in the country and she would send me an email later that day too confirm an install date... That was 3 months ago!!! No communication since and nothing has been sorted! I will never use carpet court ever again!

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