Cogent Limited - Penrose
3/5
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based on 5 reviews
Contact Cogent Limited
Address : | Cogent Limited 701 Great South Road, Penrose, Auckland 1061, New Zealand |
Phone : | π +8 |
Postal code : | 1061 |
Website : | http://www.cogent.co.nz/ |
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Matthew Harrison on Google
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Lewis Holden on Google
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Carlos Ter Huurne on Google
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Danielle Walker-Holt on Google
β β β β β Great 24/7 customer service
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Brock Terry on Google
β β β β β I would have scored this company a zero if i could.
For a communications company their communication is appalling.
We have been clients of cogent for many years and had extremely poor customer service, We had a 3 year contract from February 2014 which the claim automatically rolls into another 3 years if you don't call them and cancel. After 6 months of battling over a dispute of $11,035 where absolutely no one would respond from the management team we had no choice but to take them to the disputes tribunal which has now resolved this dispute and we have no costs to pay. I hope the company takes a look at its contracts and puts some effort into its client relations. for its future clients of which will not be us.
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