Copthorne Hotel & Resort Solway Park Wairarapa - Solway
4.1/5
★
based on 8 reviews
Contact Copthorne Hotel & Resort Solway Park Wairarapa
| Address : | Copthorne Hotel & Resort Solway Park Wairarapa High Street, Solway, Masterton 5810, New Zealand |
| Phone : | 📞 +7 |
| Postal code : | 5810 |
| Website : | https://www.millenniumhotels.com/en/wairarapa/copthorne-hotel-resort-solway-park-wairarapa/%3Fcid%3Dgplaces-copthorne-hotel-resort-solway-park-wairarapa |
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| Description : | Unassuming hotel featuring tennis, a restaurant, a bar & a game room, plus indoor & outdoor pools. |
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Peter Collard on Google
★ ★ ★ ★ ★ Very Nice Friendly staff.
Restaurant very good breakfast felt a bit lost and abandoned.
Would stay here again no issues.
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Matt Judd on Google
★ ★ ★ ★ ★ Look, I’m not one to complain…
I had been staying at the Copthorne for the last two years each month for work, Normally 3 days at a time.
The staff are positive and friendly but that’s about where it stops. The restaurant is very sub par. I have exclusively ordered the chips when I’m there because it’s over priced and the food is extremely underwhelming. Often cold, poorly cooked or just downright gross. Tonight’s fish and chips was $32 for what was a piece of fish the size of my finger wrapped in 3cm of doughy batter. A $6 can of Coke Zero and a half empty crème brûlée. Feel free to check out the general reviews on google/Facebook
In terms of the room, not bad. It’s comfortable and has basic amenities you’d expect. However what lead me to write this, tonight of all nights, is that I draw the line at cockroaches. Not one, not two, THREE in my room climbing over the bedside table and wall (all of which I photographed). Honestly guys? I genuinely fear for an infestation. I had moved all my luggage to my car and if it wasn’t for the fact work was paying for this and I had to be up at 5am I would be gone in a second back home to Wellington.
Will Definately be talking with regards to alternative accomodation moving forward.
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Peter Kirk on Google
★ ★ ★ ★ ★ Place is run down, old and leaking everywhere. Breakfast was terrible, just about walked out it took so long and hardly anybody there. When it did arrive, it was cold and the lady said, Oh, sorry we are out of hash browns, did you want some wedges instead? So we said yes and fully finished our cold (Kiwi Breakfast) and finally the wedges came out when all I wanted to do was leave. Don't know why they didn't just come out with the meal, I guess they were hoping we would say we didn't want them. Tiny little cup of $5 coffee, no refills, over cook poached eggs, cold: eggs, bacon and the 1.5 tablespoons of baked beans. Worst breakfast ever. 13/2/22
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Hannah Ruruku on Google
★ ★ ★ ★ ★ Was not what we were expecting. The room did not look like the photos, it’s cold and sad. It literally felt like a psych ward. We booked for 3 adults and were only catered for 2, we were given a small lounge with 2 double beds in it, a dining table with 2 chairs and a bathroom fit enough to be a public rest room ? Customer service at the front desk was good, she was very good with communication and lovely to deal with. I asked her if we had to pay anything because we were not happy with what they gave us and wanted to leave and she didn’t charge us and we were able to leave so for THAT reason we give 2 Stars.
Put it this way, we walked in the room and walked straight out, sat in our car and looked for other accomodation it was that sad.
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TheRebekahburgess on Google
★ ★ ★ ★ ★ Not impressed. Sorry but when you pay nearly $200 a night for a place in Masterton you expect better. Two tiny towels provided for two adults and one toddler and when asked for more were going to charge us $2 Xtra per towel? Say what? For three of us two towels?? Spa broken down, games area had few decent toys for kids, Front desk staff had no breakfast menus and no knowledge about the meals. really unimpressed. Won't be staying here again.
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Bryan Cossey on Google
★ ★ ★ ★ ★ Not a good experience. No common beers & what was available was expensive. Reception staff were excellent, very friendly & obliging. Meals are only light meals so dont expect large servings
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Grant Burton on Google
★ ★ ★ ★ ★ Staff friendly and helpful (no complaints here), caters for both families and corporate good facilities etc.
Food was okay steak cold.
Bit annoyed with cleaners didn’t take dishes away, fan vents in bathroom dirty with dust - lack of information except if you go on the internet. Its good for 1 or 2 days but not for longer. Also colleague staying asked for late checkout and they said no can’t do that fully booked (there wasn’t anyone there though the place was empty)
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Haydn Murdoch on Google
★ ★ ★ ★ ★ Copthorne Hotel and Resort in Solway, Masterton is a high class establishment, providing both accommodation and excellent dining (at Grills Restaurant). The rooms are comfortable and well organized. The beds were comfy, everyone (including the kids) slept well. They also have both an outdoor and indoor pool. The outdoor pool is a good size and has depths that cater for the young and old. Unfortunately the indoor pool was not functioning for the duration of our stay and this is the only reason for the four star rating, everything else would have justified 5 stars. Would love to stay there again.
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