Eastern Rentals - Burswood
4.2/5
★
based on 8 reviews
Contact Eastern Rentals
| Address : | Eastern Rentals 2 Trugood Drive, Burswood, Auckland 2013, New Zealand |
| Phone : | 📞 +8787 |
| Postal code : | 2013 |
| Website : | http://www.easternrentals.co.nz/ |
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Foukimoana Katoa on Google
★ ★ ★ ★ ★ If anything Eastern Rentals has improved their customer service, especially their receptionist Craig I believe is his name. He has exceptional customer service as their front line, from the time we booked for the Easter long weekend, he handled our booking professionally and was very friendly. Their Toyota Hiace was perfect, ran smoothly and was a good drive too.? Glad Eastern Rentals have up their game with hiring good employees with good service, as I feel in the past I get intimidated with the owners staunch gestures. But either than that, Craig was the best! Look forward to using you again in future.!
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Joanne Collier on Google
★ ★ ★ ★ ★ Easy to hire, van used to transport a queen bed, did the job, van easy to drive. No issues.
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Shaun Smith on Google
★ ★ ★ ★ ★ Overall i was disappointed with the service and especially the Insurance Agreement of this company .
Nowhere on the rental agreement did it state the Windscreen damage by a Stone being flicked up by another vehicle would cost $250.00 excess.
If I had known this I would not have used this company.
This made the rental price expensive.
Surely the company have windscreen insurance.
I will not use this company again and would not recommend them
5PM Eastern rentals stated they had a $3 a Day cover for Windscreen cover. When you take a Premium cover you would expect this to cover all vehicle Items. Otherwise why have it as the Premium cover? This was not offered on their online booking or when I confirmed my booking. Of course I would have taken the extra cover!
Just Checked, NO Extra Cover for Windscreen Insurance offered when getting a quote or booking online. Shame on you Eastern rentals
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Les The Car Man Bygate on Google
★ ★ ★ ★ ★ Great service, very friendly and helpful staff! The truck was a joy to use. It was even light on diesel.
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Mani Singh on Google
★ ★ ★ ★ ★ It is always a pleasure to deal with the team here. I was a bit stressed as I had to help my mum move house this coming Saturday and I needed a truck. I understand that the business was closed due to Level 4, however I tried emailing and got through to Alex. Alex was really helpful and supported me with prompt responses. Not only did he help with all my questions but he also suggested what truck will be the best for me to use. I have used them in the past for Hiring Vans and Trucks but always miss to leave a review. I absolutely love how they genuinely assist and have the best price for hiring. 100% Recommend them and will always support them.
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Flamur Sejdiu on Google
★ ★ ★ ★ ★ Good place to hire Trucks easy to deal
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Welvin Kuriakose on Google
★ ★ ★ ★ ★ Unfriendly service and zero courtesy or goodwill for a repeat customer. Have used this company previously but will not return to them. Charged for two days worth for a informed late return of around 3 hours. Would not recommend.
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ton _963 on Google
★ ★ ★ ★ ★ Helpful staffs and always keen to help. Trying best to workout everything to help rentals easier for customers. Variety of trucks and some new additions in Vans category. Rentals bookings so transparent on website and they even gave me a call back on cancellation and offer alternatives rather than just an automated email.
Highly recommended.
Pros-
They have the Cheapest prices found so far
Offers to park customers cars at premises
Clean trucks inside out
Prompt email replies
Offers after hours drop off
Cons-
Limited Cusomer Parking spaces (Negligible)
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