Europcar Wellington Airport - Rongotai
4/5
★
based on 8 reviews
Contact Europcar Wellington Airport
| Address : | Terminal Building, Rongotai, Wellington 6022, New Zealand |
| Phone : | 📞 +87 |
| Postal code : | 6022 |
| Website : | https://www.europcar.co.nz/en-nz/stations/new-zealand/wellington-airport%3Futm_campaign%3DWLGT01%26utm_medium%3Dorganic%26utm_source%3Dlocal |
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Creativeimagesphotography Ltd on Google
★ ★ ★ ★ ★ very high daily hireage Fees and Not One 1 Hybrid or Plug in Hybrid
very disappointing that flybuys has anything to do with this Rip off company !
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Jina P on Google
★ ★ ★ ★ ★ Shocking and disgusting customer service from Abdul. Doesn’t speak proper English and neither does the contact centre. Was meant to have a long term rental but the silly nutters in Auckland gave a upgrade model not suitable for long term rental so got a threatening phone call to return it and then hung up on. Absolutely appalling. Prices aren’t what they are meant to be. Save yourself the hassle and go elsewhere.
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Joanna Sampson on Google
★ ★ ★ ★ ★ Very attentive service from Europcar staff who meet you in the car park area when you deliver the car back at the airport. So helpful! Thanks Europcar!!!
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Maui SheepMilk on Google
★ ★ ★ ★ ★ I hired a rental car from Europcar @ Wellington Domestic Airport. I booked a 12 seater mini bus. But our number of guests have decreased because their schedule change. I called early in the morning and requested to change to a smaller car. The receptionist told see that he will see what he can do. I got a brand new Carnival in the afternoon when I picked it up. This is really nice. I do not have to drive a super big car and risked on a city that I do not live in. Thank you very much! This is a very pleasant experience with Europ car. I returned the car in one piece not scrach and full tank. My deposit was returned to me in a few days.
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Baybee Nansen on Google
★ ★ ★ ★ ★ Price wasn’t what it was and he gave me an upgraded vehicle trying to hustle me more bigger vehicle on Christmas I’ve been waiting for 2 months for my bond to come back called the contact centre and they said it was my branch who is blocking it now it’s hard to contact them. Have made complaints on email but nothing is followed up. Wellington branch calls are now failing. I just want my bond back and never to go through Europcar again
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Mitch Ormsby on Google
★ ★ ★ ★ ★ Another great rental experience with Europcar. Picked an awesome special for a 5 day hire. In airport pickup and drop off. Service desk a breeze and drop off even easier. Thanks Europcar
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Paul Galloway on Google
★ ★ ★ ★ ★ Europcar downgraded me from an intermediate car to compact car. I contacted the helpline twice to get the matter resolved. I was told somehow that I had been upgraded to a smaller less powerful car (how lucky I am). At 9am the help centre assured me that the Wellington airport depot would contact me to try and work out this issue. I have not heard diddly squat at 4.40pm. I also sent an email of complaint which has not been responded to. It appears that they don't care.
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Guenter Finau on Google
★ ★ ★ ★ ★ Arrived in Wellington yesterday with my family to attend a close relative's funeral. We made a last minute decision to hire a ride for one day from Europcar. Staff was friendly, professional and quick with processing our requests. Price was affordable for such a nice rental Ford Ranger. We definitely enjoyed the high quality and quite amazed by the affordability of this rental company in comparison to others. I'm definitely going to hire from them again. They also provided car seats for my children which made a huge difference & and our day a 100 times better for me and my young family. Thank you again to the young man who served us you made our trip enjoyable. Highly recommend this company to anyone who's interested without having to pay thousands for rentals. You won't be disappointed.
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