Evo Cycles Kapiti - Evo Cycles Kapiti 40 main road south
4.6/5
★
based on 8 reviews
Evo Cycles | NZ's Bike Shop - Evocycles.co.nz
Evo Cycles is New Zealand's leading bike shop. Proudly NZ owned and operated, Evo Cycles has more than 20 stores nationwide. With a huge range of mountain bikes, electric bikes, road bikes, kids bikes and more, you'll be sure to find a bike that suits your needs and budget.
About Evo Cycles Kapiti
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LEAVE FEEDBACKContact Evo Cycles Kapiti
| Address : | Evo Cycles Kapiti 40 main road south, Paraparaumu 5032, New Zealand |
| Phone : | 📞 +8977 |
| Postal code : | 5032 |
| Website : | https://www.evocycles.co.nz/ |
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Kathy C on Google
★ ★ ★ ★ ★ I was looking for some training wheels for a bike for my granddaughter. The man who served me happened to have some he had taken off his own child's bike and fitted them to the bike and refused payment! I have recently begun to despair at the rise in the nastiness emerging in our world and told him he had made my day. He said we can only change the world with small acts of kindness. A uniquely lovely experience thst lifted my heart!
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James Thompson on Google
★ ★ ★ ★ ★ Very friendly and helpful both on the phone and in store. Always willing to do that extra little thing to help out. Great range and selection which you would expect and such a large store. It is a bit disappointing the management of the services result in it always being months booked out which makes a service feel quite inaccessible.
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Noel Turchie on Google
★ ★ ★ ★ ★ The sales team are great and know their product well. Unfortunately the same can't be said about the work shop. After three weeks, still waiting for my bike to be repaired and no communication from them.
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Arthur Williams on Google
★ ★ ★ ★ ★ I recently purchased a new Electra Cruiser bike from Evo Cycles Kapiti and the bike and whole experience exceeded my expectations. It was a very pleasant experience and I’m a very happy Evo customer.
Also, I’d like to highly commend and thank Roman who handled the entire procedure. From my enquiry through to delivery, and after-sale follow-up, Roman was an absolute professional in every way. His product knowledge and advice on Evos’ bike range was genuinely thorough yet not over-bearing. Romans’ manner and disposition were always positive and calm, even whilst under pressure assisting other Evo team colleagues from time to time. It was two days before Christmas and the shop was busy.
Further-more, Troy who assembled the bike came out to assist personally to ensure everything was adjusted for me - and I’d like to thank him for his very thorough and professional attention. The bike is perfect.
Reading the history of Evo, I’m now not surprised how quickly they’ve made a very positive contribution to purchasing a bike. With team people like Roman and Troy as assets, the future looks very bright for Evo – thank you. Kind regards, Arthur
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John Baillie on Google
★ ★ ★ ★ ★ The sales process was great. Knowledgeable and friendly. We purchased a gold service package, we were so impressed. However, when we went to get our service, we were told to take our bikes home. Why? Because it would be months before we could get it serviced. So, $199 in gold service that turns out not to be gold service at all. In fact, no service at all. If you bought a car and pre-purchased a service plan, but when you came in you were told that you had to wait months even though your car was unsafe. Would you have got the car in the first place. No.
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gav bromfield on Google
★ ★ ★ ★ ★ great friendly staff who went the extra mile to ensure our daughter was happy about her new bike choice.
made sure it was safe before she rode it out of the store.
really good bunch of people to deal with, highly recommended!
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Jeff Lean on Google
★ ★ ★ ★ ★ Staff were friendly, the communication was outstanding and kept me updated on the progress of my bike repairs every few days. The quality of work was fantastic. My bike is just like a brand new bike again after years of being in storage and neglected.
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Hamish Roberts on Google
★ ★ ★ ★ ★ Couldn't have asked for a better buying experience from the team at Evo! I bought the Giant Roam E+ and am really happy with both the bike and the customer service. Ben really took his time to make sure I was well informed before riding off home on my new bike, it was really helpful to have him get me up to speed on the ins and outs on owning an eBike, 10/10 customer service. As I was riding it home, I did not have a bag to take the charger, so Jonathan went the extra mile and delivered the charger/box to my home which was fantastic and greatly appreciated. Euan was also very helpful with my first visit to Evo and helped me narrow down what I wanted out of an e-bike.
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