Gate Pa Medical Centre - Gate Pa
Gate Pa Medical | Tauranga, New Zealand - Gatepamedical.co.nz
Providing Accessible Quality Family Healthcare
Gate Pa Medical Centre is a long established practice which is situated on Cameron Road opposite the Gate Pa Shopping complex which provides quality family medicine. It is a small friendly family based practice where the staff and patients work together in achieving realistic health outcomes.
NEWS FLASH
Gate Pa Medical Centre now has ManageMy Health which provides patients a portal to make appointments, order repeat scripts and in the near future to view their results. Speak to reception to register for ManageMy Health
Gate Pa Medical Centre is a provider of service for the Western Bay of Plenty Primary Health Organisation ( PHO) and as such our funded patients are entitled to services which are subsidised by the PHO.
Gate Pa Medical Centre is committed to excellence in primary healthcare and has achieved Cornerstone accreditation. Cornerstone is a continuous quality improvement programme developed by the Royal College of GPs that supports and measures a practice's ability to meet legal and safety standards. By achieving Cornerstone accreditation the Royal NZ College of GP's endorses this practice's operating standards when providing continuing quality healthcare for it's patients.
Contact Gate Pa Medical Centre
| Address : | Gate Pa Medical Centre 1005 Cameron Road, Gate Pa, Tauranga 3112, New Zealand |
| Phone : | 📞 +7789 |
| Postal code : | 3112 |
| Website : | http://www.gatepamedical.co.nz/ |
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himanshu joshi on Google
★ ★ ★ ★ ★ |
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Rochelle Buchanan on Google
★ ★ ★ ★ ★ |
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Caroline Kenn on Google
★ ★ ★ ★ ★ Easy appointments, great communication and the nicest receptionist ever.
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Barbara Gartner on Google
★ ★ ★ ★ ★ I have been going to the Gate Pa Medical Center for over 20 years and have never had a problem with anything, all the Doctors, Nurse's and staff have always been awesome, helpful and caring.
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Sandy Goldsmith on Google
★ ★ ★ ★ ★ A lovely little practice. The receptionist knows not only my name but my partners name and my children's names as well. You are not just a number. The Doctors and nurses are so gentle, caring and very professional. Highly recommended.
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Rayne Nicholas on Google
★ ★ ★ ★ ★ Amazing friendly service. My doctor, Dr Jenkins goes above and beyond for me. Lorraine and all the nurses are so kind and helpful. Gate Pa Med provides an A+ service
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Nina Smith on Google
★ ★ ★ ★ ★ Im not one to review places but felt I should after an absolutely rude interaction this morning with the reception. I simply asked what appointments were available and was responded to with a rude narrative about how they are to busy “ABSOLUTELY NOT! NO NO NO!” she said. A simply “sorry, we can’t take any clients at the moment as we are fully booked” would have sufficed.
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Robert von Garrett on Google
★ ★ ★ ★ ★ This place is great if while you are feeling sick you would also like to ring somewhere to be patronised by a receptionist who doesn't actually know what they are talking about. "You clearly did not read the instructions," she said. But I've reread the instructions multiple times and not found the infomation she claims is there (which, even if it was there, would've contridicted the information I received from an actual nurse).
The instructions themselves look like a dog's-breakfast, so they are not exactly easy to follow (being poorly formatted, and with words cut off at the margins). A lot of people will struggle with them, and then if they ring for clarification I'm sure they will be made to feel stupid as she tried (unsuccessfully) to do to me.
When I said, that I'd didn't understand the need for her patronising attitude, she did apologise, but in the most disingenuous tone she could possibly put on.
I do understand that people working in the health sector are particularly stressed at the moment. And I could understand if she was just impatient with me. But being stressed is not an excuse to talk down to people. As a receptionist she is the face of the organisation. Her absolute minimum requirement as a customer service representative is to be polite to the customers (especially when I had given her no reason to act otherwise, until I actually challenged her childish behavour).
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