Labtests - Glenfield

2.7/5 β˜… based on 8 reviews

Contact Labtests

Address :

Glenfield, Auckland 0629, New Zealand

Phone : πŸ“ž +97799
Postal code : 0629
Categories :

Glenfield, Auckland 0629, New Zealand
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Andy Sobotnick on Google

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I have had blood tests done at Labtests Glenfield several times and each time I found the stuff efficient, polite and professional. It is very interesting to notice that the Google scores here consist almost exclusively of one stars (judging by poor English and the names of writers most of those are Asians) and five stars (looks to me like written by Kiwis or Europeans). An interesting sociological observation, as any service in the countries of these complainers is significantly lower than in Godzone.
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Gill H on Google

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Nobody likes to have blood tests done so bear that in mind when reading the reviews. I noticed all the lab test places' ratings near here are low. I found the staff professional, friendly and helpful. The wait wasn't too long. Thank you, it must be a tough job sometimes! Wrap up warm though, the waiting room can be cold. Would be great if management installed a heater.
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andrew king on Google

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Sure it can be busy but the nurses I have had have always been very friendly and I always experience a painless blood sample everytime. Keep up the good work!
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kassie rudolph on Google

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Understaffed, overly long waiting times even if you arrive as soon as they open, the ladies are quite rough I always have major bruising from this branch but not any other AND two ladies In particular always have trouble finding a vein even though I’m always very hydrated. I find the customer service front desk abrupt not friendly and I would not recommend them. I’m not sure about their hygiene either.. their toilets are never clean and their bins are always overflowing. Needs a lot of improvement. Theres a lovely Philipino lady there and she’s great if I do go I always hope she will do it as she’s very professional
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Wuxin JIA on Google

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I went there for a blood test today. The lady who attended me was super rude and impatient. I always respect them as essential workers, especially during COVID-19. But I do not think this could an excuse for them to offer unfair services to clients. I visited because I am pregnant but surprisingly, I got such poor treatment by one of the staff there. Feel so frustrated and heartbroken.
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Otomar Rudolph on Google

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Went for a blood test this morning and it was as great an experience as getting your blood taken could really be. I saw some bad reviews on here about the Phlebotomists who work there, but my experience was very good. Perhaps the lady everyone was complaining about no longer works here, or perhaps I just didn't get her. Either way, I wanted to leave a good review to balance out all the bad ones.
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Emma Miller on Google

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I don't know why so many reviews are so negative about this labtest... I have found most phlebotomists to be friendly & good at their job. I have small veins that are hard to find too, and they've succeeded first time every time so far! Have a chat to your phlebotomist today, it may make things more personal & friendly feeling... they are people doing an often very thankless job.
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Emma M on Google

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Most painless and efficient blood test I've experienced! The Phlebotomist was very gentle and professional, and despite a number of people waiting we were each seen promptly. Near Countdown, the Labtest entry door is located in the covered car park.

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