Le Creuset Boutique Auckland - Newmarket
3.6/5
★
based on 8 reviews
Contact Le Creuset Boutique Auckland
| Address : | Shop 116, Level 1, Westfield Newmarket 309, Le Creuset Boutique Auckland Broadway, Newmarket, Auckland 1023, New Zealand |
| Phone : | 📞 +99 |
| Postal code : | 1023 |
| Website : | https://www.lecreuset.co.nz/en_NZ/ |
| Categories : |
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Teresa Lau on Google
★ ★ ★ ★ ★ Shopped at the new store 20mins ago by the way 20mins to closing time. Looking forward get more bakeware however, greeted with a very unwelcomed lady that indicated we shouldn't even be there because we are holding her up closing up and was told that the sale is still in till January. Very disappointing with that attitude.
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J C on Google
★ ★ ★ ★ ★ Absolutely fantastic customer service and great shopping experience! The team has done a lot extra to push the customer service to another level, especially the store manager David, who truly indeed works on the customer’s best interests. He responded to the problem promptly and solved it for me beyond my expectations TWICE! And the lovely girl Tabitha, made very friendly and welcoming ambiance in the store. Everyone was very patient helping me around. Very much appreciated!
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Benedict Uy on Google
★ ★ ★ ★ ★ Had a quick look through the store and the items looked really nice. The also had a lot of interesting items like a fondue set.
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Angela on Google
★ ★ ★ ★ ★ A beautiful store featuring high end cookware. I have several pieces and love visiting Le Creuset whenever I am in Auckland to see what is new. There is even a pet range available now! Service is a bit hit and miss ranging from over attentive to being completely dismissive.
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Leo Wilson on Google
★ ★ ★ ★ ★ Feel really bad service experience
I went to the store in new market on 23th of December around 12pm, I bought a box of cup and want it to be wrapped as a gift , an Asian girl with long hair said no more gift wrapping in here and told me to go outside to wrap my gift.
I feel really disappointed about this.
If you see this I would like to ask how come a girl have this customer service can work in here? ?
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俞瑞 on Google
★ ★ ★ ★ ★ We went to new market store browsing for something we might like, we are always a big fan for le cruset and very happy to see there’s a harry potter baking tray.When we ask for is there any available stock rather than display one, one staff confirmed there’s a new one, and the other one said no. These makes us feel really uncomfortable, seems like they only want to sell us the display one. We bought anyway and it took them a while to figure out how to pack it, apparently lack of training, and it didn’t pack properly of course. They just gave us a cold no when we are asking if there’s any alternative service since it’s the last display one. Overall it’s a unpleasant shopping experience and I really hope it will get improved.
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Arthur Hagen on Google
★ ★ ★ ★ ★ Of all things French, especially Le Creuset. But my god, honestly I think Le Creuset should be notified of the awful service the employee provided. Took completely too long to wrap and checkout one customer, then when we had left a couple items on the counter for one minute she decided to put them back in the difficult to reach place, and finally as we were finishing up considering purchasing something we decided not to because she had attempted to again wrap a customers box but she failed many times taking so long we had to leave. You should absolutely still visit the store, but just be aware of the employee who has no concern for your shopping experience.
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Sharon Shy Lun Liew on Google
★ ★ ★ ★ ★ I decided to drop by the newmarket store today as I had to buy a house warming gift for my sister, and I'm glad I did! I had a very good experience there. Everyone was so friendly and so helpful and very knowledgeable too. I bought a cast iron wok in red colour and they got us a new one in their storeroom and packed it nicely in a nice Le Creuset shopping bag ?. I brought my nephews in and they too thought the staffs were so nice and friendly. You know kids don't lie! ? The staffs even helped us to store our heavy bags for 1-2 hours while we went shopping around the mall. That was very nice of them. Thanks! ? I had to point out one of the past review about which mentioned he wasn't happy with the staff and mentioned "Asian girl with long hair"......That was very rude! We don't need to mention race or ethnicity. Very not sensible and ignorant! Shame on that person! ? Anyway, I'm so happy with my purchase today ? Can't wait to give it to my sister and brother in law. I'm sure they will love it! ❤️ Thanks Le Creuset staffs for their recommendation and help today! Truly appreciate! ??
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