Michael Hill Sylvia Park - Mount Wellington
2.5/5
★
based on 8 reviews
Contact Michael Hill Sylvia Park
Address : | 61 Sylvia Park Shopping Centre, Michael Hill Sylvia Park 286 Mount Wellington Highway, Mount Wellington, Auckland 1060, New Zealand |
Phone : | 📞 +97 |
Postal code : | 1060 |
Website : | https://www.michaelhill.co.nz/stores/michael-hill-sylvia-park |
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Alan Loudon on Google
★ ★ ★ ★ ★ Not the greatest experience. Associate was serving myself and at least one other person at the same time. Talking over me to the other customer. I was enquiring about sizing and felt very rushed. I was also discouraged from ordering online as it would “take weeks” for the product to arrive and that they would be able to order the same product within 5 days instead. It really put me off altogether
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Julia Sweeney on Google
★ ★ ★ ★ ★ Worst customer service I have experienced in my life. Was so disappointed my husband got my engagement ring from there. No one was interested in helping resize my too small ring for me....in fact rushed me out and gave me another ring a size far too big it fell off my finger despite me showing the girls working there that ....100% would not recommend ....very obvious they make commission off sales only given they treated me like utter filth rushing me out so they could make a sale from someone else...all because the resizing was ‘free’.
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Hinemokai Grey on Google
★ ★ ★ ★ ★ Just picked up a watch that needed resizing and walked away with the hugest smile on my face. Awesome customer service!! Had two staff members ask me how I was and wished me well for an upcoming surgery. Both very genuine. Had amazing conversations with them even tho I wasn’t spending any money!
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M U on Google
★ ★ ★ ★ ★ Poor customer service. Standing there for at least 10 mins, checking different earrings, no one come and ask me anything. Instead of providing me any help, they would rather standing in front of the door and talk to each other. If they were busy, I will understand, but they are not. Good luck you lose a customer, but I don’t think they care.
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Shimrit Amir on Google
★ ★ ★ ★ ★ Very unprofessional staff. They are plushy with lots of English mistakes.... We still buy there as they are cheap compared to other places.
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Acacia Drefers on Google
★ ★ ★ ★ ★ Literally asked for my ID when I was shopping for a piece of jewelry for a Xmas present. Since when do you get ID for jewelly ??? Very rude and left immediately. If your having issues with theft this is not the answer to solving that.
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Anastasia L on Google
★ ★ ★ ★ ★ Saw a Xmas offer for an engraveable pendant. Went to the shop to ask for more information. The lady doesn't know anything. Kept telling me to just buy the pendant and go to another shop to get it engraved. I showed her their website with the details and said that their website offers free engraving. She couldn't care any lesser. Zero customer service. Doesn't know what's on offer. Definitely wouldn't be going back there.
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D33P STE4LTH on Google
★ ★ ★ ★ ★ Terrible customer service, staff treat customers like a pushover when someone important comes in after you cutting in line. They clearly don't value customers unless it brings them the most money, taking business elsewhere. Not recommended at all even for small services like cleaning, engraving or resizing jewelry.
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