New World Mt Roskill - Mount Roskill
4.3/5
★
based on 8 reviews
Contact New World Mt Roskill
| Address : | New World Mt Roskill 53 May Road, Mount Roskill, Auckland 1041, New Zealand |
| Phone : | 📞 +9 |
| Postal code : | 1041 |
| Website : | http://www.newworld.co.nz/ |
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Cynthia Checkley on Google
★ ★ ★ ★ ★ I had a pleasant shopping experience. There were most of the items I wanted
The check out girl was lovely too.
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Mike Malcolm on Google
★ ★ ★ ★ ★ This review is for 2 months (weekly) of online shopping.
EVERY order delivered has had old and/or rotting fruit and vegetables.
Produce that would not be on display because of damage and/or age is what they pack in their online orders.
EVERY order has at least one pack of meat that is past its best before date.
Eggs are not fresh and 80% of the time have been either past their due date or only have a few days left.
Numerous times blocks of butter are packed with leaking packages of meat, usually chicken, and are unusable as its saturated with chicken juice.
3 orders have had frozen goods that have been completely thawed.
Each week they are called and this is brought to their attention. Refunds are given and excuses made. Usually 'we have new people who haven't been trained yet' is the main excuse.
This would suggest that either A.
All staff who pack food quit the next week after being hired from the week before.
OR
B. They are being told to pack the produce and items that no one would purchase due to being rotten/old/past use by.
New World (Or the franchisee owners) know that most people wont complain and they can happily get away with making money off produce that would either be pig food or thrown out.
Shame on you New World, especially during these harrowing times.
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Abigail Bramble on Google
★ ★ ★ ★ ★ This supermarket has some interesting foods, not all mainstream brands.
I like that there is an area at the checkout for packing your own bags too.
But why don't you have any nespresso compatible decaf coffee pods? Quite frustrating.
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Wilwilblack Wilwilblackwilwil on Google
★ ★ ★ ★ ★ Easy place to do your shopping with lot of other shop near by witch means you don't have to move your car so your right there nxt to banks wearhouse mcDs meat shop gym lots of parking and a nice set up for all .
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lynn vai on Google
★ ★ ★ ★ ★ Just come back from New World Mt Roskill came across two RUDE employees. Around 9.10am. Two short Indian ladies were very rude. Honestly if you are going to hire people maybe you should start teaching them some customer service skills and remind them they're in NZ not somewhere in India. Very unprofessional indeed.
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Afano Faamoe on Google
★ ★ ★ ★ ★ Parking can be dangerous if you dont follow the arrows so be careful...
Buying top up shopping is a good thing as I was passing through to stop here...
Good staff and products are plentiful..some prices are high but hey depends on what your buying...
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Michael John Gapes on Google
★ ★ ★ ★ ★ An Okay store but they need to realise and show empathy for a family with 3 autistic children and learn to accommodate our needs like everyone else, what with my wife and I being ex-supermarket workers. Need to work harder on the policy that the customer is always right! They do it for other customers, why not a high needs family!
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Samantha Dickie on Google
★ ★ ★ ★ ★ The shelves were very well stocked and the staff are friendly an helpful, there was even someone to pack the groceries into another trolley which I have not had in such a long time since Covid started it was nice. Thank you New World Mount Roskill for the hassle free shop. Even at 7pm the deli section was fully stocked
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