New Zealand Corner - New Zealand Corner 101 Tongariro Street
4.2/5
★
based on 8 reviews
Contact New Zealand Corner
| Address : | New Zealand Corner 101 Tongariro Street, Taupō 3330, New Zealand |
| Phone : | 📞 +777 |
| Postal code : | 3330 |
| Categories : |
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Diane Hobson on Google
★ ★ ★ ★ ★ Lovely lady who served me and I got exactly what I needed
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Kirsty Hall on Google
★ ★ ★ ★ ★ Unfortunately had three separate bad experiences in this shop, and felt inclined to share in the hope that maybe something will change.
First time I went in I purchased three postcards and was overcharged at the till. It was only 50c over but I questioned it and instead of an apology the woman huffed and scowled and silently completed the transaction.
The second time I went in to browse and look for an NZ pin. I could feel all of the staff watching me and one woman followed me around re-adjusting the hanging badges that I had just looked at. It was obvious that customer service was an issue in the store or that I was not wanted in there. I left because I felt so unwelcome.
Third time I went in to buy 2 $20 salt and pepper shakers because nowhere else stocked them. They had one set open on display and then one boxed set. I took the boxed set to the till and waited for about 2 mins before the lady came over to serve me (it was very quiet in the shop). I asked if they had any others through the back. I was rudely told that they only had what was on display. I then asked how much they would charge me to buy the ones that were open as a display product and the woman sneered and told me that 'obviously' they would be the same price. The feet were dirty and they had been handled by lots of people and had a dusty coating on them and they were trying to charge full price?! I politely told them that I would just leave them then and thanked them and left the store.
They have shocking customer service, especially for one of the more upmarket stores in town. The staff need a reality check if they are only going to treat the wealthy elderly customers well because that was the feel as soon as you walk into the store. Please change your staff.
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Laura Lagier on Google
★ ★ ★ ★ ★ Terrible customer service, you feel really unwelcome and like you are annoying them and the lady at the till was pretty rude. I was the only customer so no stress at all could have explained the bad attitude. It is really unfortunate as the products there are really good... So I would say if you don't care about being treated rudly the shop is still worth it, but I think the management should do something to improve customer service cause it's not normal to treat people this way... Especially customers if you want them to come back.
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rex hampton on Google
★ ★ ★ ★ ★ Always liked this souvenir store, has large variety of items especially good for foreign tourists. We bought many small gifts for friends returning from our vacation
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Fraser Kennedy on Google
★ ★ ★ ★ ★ My daughter is the slowest shopper ever. The staff were tolerant of her mucking about and my general harrumphing, and she found a hat she loved.
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Richard Watt on Google
★ ★ ★ ★ ★ Staff very friendly but is for sale or closing bit of a shame great little shop
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Lexi Manuel on Google
★ ★ ★ ★ ★ Owner was very friendly. Selection of products was a bit disappointing as nothing was specifically Taupo but prices were good.
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Sharon Ryan on Google
★ ★ ★ ★ ★ We visit this place and by something everytime we visit Taupo. The service is excellent and they have some cool things plus the service is excellent.
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