Noel Leeming Manukau Supa Centre - Manukau City Centre
3.8/5
★
based on 8 reviews
Contact Noel Leeming Manukau Supa Centre
| Address : | Unit E, Cnr Cavendish &, Noel Leeming Manukau Supa Centre Lambie Drive, Manukau City Centre, Auckland 2104, New Zealand |
| Phone : | 📞 +888 |
| Postal code : | 2104 |
| Website : | https://www.noelleeming.co.nz/stores/store-details%3FStoreID%3D83%23utm_source%3Dorganic%26utm_medium%3Dgoogle-my-business%26utm_campaign%3Dstore-location |
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Stephen Nicolson on Google
★ ★ ★ ★ ★ The staff were friendly and helpful. I went in knowing what I wanted to look at but not knowing where to find it.
An old Indian gentleman greeted me on entering and took me right to the item I had come to see.
Due to his friendly nature and helpfulness I decided to buy it rather than shopping around.
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Theresa Whatley on Google
★ ★ ★ ★ ★ Customer service at the Noel Leeming in the Supa centre was good, very friendly and efficient but the time it is taking for a technician to come out to look at my faulty insured TV is taking forever, nil communication, still waiting a week later
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Heather Walker on Google
★ ★ ★ ★ ★ Workers stand around talking to themselves while customers are waiting in line and they can see and do nothing about it yet they have a trainee working at the counter yet she has no clue what she’s doing. Very useless as well get an email to pick up my product that needed to be fixed and not even done didn’t even fix the problem and waited for a week..
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Mary Kwocksun on Google
★ ★ ★ ★ ★ He didn't really know what he was doing he wouldn't transfer everything from my old phone over to the new phone said we needed the tech people to do and it was going to cost me for them to do it. Which is actually ridiculous.
We went down the road to Vodafone and she did it in 20 minutes to tranfer everything out of one phone to the new one what a joke Noel leemings
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AJay Kumar on Google
★ ★ ★ ★ ★ Worst customer service experience. The sales team member Mandeep is not trustworthy, don't let him serve you because he make false commitments with customers, only for sake of his sale entry.
Along with that store manager, he was the worst unprofessional manager I have ever seen in my life he doesn't have etiquette of a manager, how to deal with customers.
I booked a samsung mobile 2 weeks ago and paid $2500 straight away. They promise me that phone gonna come in stock within a week, there was a free watch with phone. Phone hasn't come yet in stock and watch as well.
Store manager is rude person, he even ripoff balloon from my daughter. Stupid man
I will not recommend anyone to visit noel lemming manukau Supa centa store, otherwise they gonna make you fool with their inadequate behaviors.
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julz cham on Google
★ ★ ★ ★ ★ At end of December, purchased 3 products with 2 requiring installation.
Advised goods delivered and installed end of January.
Physically went in to store beginning of February. Was told there was an amount still outstanding hence why delivery not yet made. Had to show payment to NL on my bank app.
After 3 attempts of staff looking through their system finally found payment. Asked her to write note to indicate goods paid in full.
Asked if all my goods arrived. She said 2 with depot and 3rd arriving Feb 10.
Told me Feb 17 for all 3x products delivered and installed.
Took day off Feb 17.
Only 2/3 of goods arrived Feb 17 and only 1 of 2 products installed. Asked where other product was, driver said to contact NL.
Went to NL and asked for explanation. Was told AGAIN, my goods not paid in full ?♀️
4th person to deal with me was Manager. Once again had to show payment on my bank app. Once again they had to search their system for payment.
Manager kindly called Tech Solutions (TS) to request date of installation.
Tech Solutions said goods not paid in full so can't come out to install (even though the product already delivered to my house ?)
Waited while manager explained to TS payment was made back in Dec and something to do with systems not speaking to eachother.
Was told TS will call me.
Went home decided it was close to end of business day so would call TS myself.
Spoke to lovely woman who said she will book me in next week to have product installed and 3rd product delivered at same time because NO booking made in their system yet ?♀️?♀️?♀️.
Now I need to take another day off to wait for installation.
I should have been told by NL staff that I need to call myself to make a booking otherwise I would have just been waiting for a phone call that was never going to come ?♀️
Aside from the logistical nightmare I went through, the staff were friendly and helpful. I didn't come across anyone who was rude or made me feel like my concerns weren't heard.
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Diantha Ikimotu on Google
★ ★ ★ ★ ★ Amazing service from Jignesh, if there’s one go to person go and ask Jignesh for help. He had helped me and my partner looking for a fridge and was very patient with us through the whole process. Showing us every fridge with the benefits and different models and it’s longevity. Thank-you Jignesh and overall the staff are friendly and welcoming. If you give them 1 star, that’s if you come at the wrong time. Weekends is full on, go during the week if you’re wanting that one on one service?
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David Quinn on Google
★ ★ ★ ★ ★ Shop floor staff were not very attentive. I entered the store, found what I was looking for, searched and found in two different spots the accessories I wanted then stood for another minute or two before I was able to spot a staff member and indicate I needed their help. Their help was to unlock the cabinet which was all the help offered. Since it was a camera I was buying I was surprised I wasn't asked if I needed any memory cards, bags etc - just the overpriced extended warranty. The price was great and store was well organised and presented.
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