2degrees Westfield Manukau City - Manukau City Centre
3.7/5
★
based on 8 reviews
Contact 2degrees Westfield Manukau City
| Address : | 2degrees Westfield Manukau City Wiri Station Road, Manukau City Centre, Auckland 2104, New Zealand |
| Phone : | 📞 +997 |
| Postal code : | 2104 |
| Website : | https://www.2degrees.nz/ |
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shikha bansal on Google
★ ★ ★ ★ ★ Really worst customer service experience. My husband and I went to the 2degrees store in Manukau mall as my phone wasn't registering on a 2degrees network. Staff member named Pritpal was extremely rude and incompetent in her behavior. She did not understand the issue at all & wasnt listening to anything we explained but kept on fiddling with the phone and the sim card. We asked her to return the sim card and the phone to which she started being rude and aggressive. She had no customer service skills & had language understanding issues. She needs training on how to pay attention to what customer is saying, should be given warning for horrible attitude.
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Jane Halaifonua on Google
★ ★ ★ ★ ★ Honestly the Indian girl there is so rude she couldn’t even be bothered with me from the get go I walked in Friday afternoon no one instore I wanted a new phone. Apparently I don’t have authority over mine & my husbands account fair: but she didn’t even bother to call 2degrees to follow up on it refused to serve me without my husband present. Anyway went jbhi5 walked out with the phone I wanted on the same day
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Latoya on Google
★ ★ ★ ★ ★ I’m sorry to hear all the negative comments & experiences others have had at this store & hope management will work hard to change it. 3-4 months ago I was a Spark customer. Decided to switch to 2 degrees because I was at Westfield Manukau, needed a replacement phone, there was no Spark store there, I was in a hurry & said I would only go into 2 degrees to have a look. The rep who served me worked soo quickly to get my business that I was out of there within the hour with a new phone & the best monthly plan that was perfect for me. The rep was knowledgeable & super helpful (can’t remember her name).
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Modeszty Margrhette Mclaughlin on Google
★ ★ ★ ★ ★ I it 5stars but I'm picky when it comes Telecommunications Store's. I went one day and the Staff were Busy but got to you almost without Delay ,Got stuff done .Another Day I went in different staff ,she never got off her seat at all I never resolved a issue ,I found her not helpful at all. A Shame in comparison.
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Vijay Patel on Google
★ ★ ★ ★ ★ As you can see other 1 star ratings these are very true and you should believe them. I placed phone order 3 months ago and yet they haven't manage to fulfill and on top of that no courtesy to even give me an update of what is happening with the order until I called them numerous of times and the manager is the same. Absolutely terrible service and they not even wanted compensating for their fault. At the end they reefer you to other place what a joke for their customer services. I absolutely do not recommend anyone to deal with this store.
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Jayden Rai on Google
★ ★ ★ ★ ★ 2degrees is a great service for me because I get unlimited data, text and making free phone calls on my mobile phone, plus I came here to pick up a 2 degrees printed catalogue for myself because I love 2degrees so much, everybody should all join 2 degrees instead rather than Vodafone because 2degrees is a super great service.
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Porky Ashby on Google
★ ★ ★ ★ ★ Can be a long wait to see someone but awesome service provided from great staff
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Npsp 007 on Google
★ ★ ★ ★ ★ Wanted to buy an iPhone 13Pro today. Waited for around 30 minutes to hear they dint have in stock. I gave 2 star instead 1 Star because I know they were busy with other customers, But I suggest them to ask a question to other people waiting in the queue too, it could save their time. If I was served and they ask other customer a question about what kind of help they needed then I don't mind at all.
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