Noel Leeming Massey - Massey

3.8/5 β˜… based on 8 reviews

Contact Noel Leeming Massey


Westgate Shop, Noel Leeming Massey H1/Fred Taylor Drive, Massey, Auckland 0814, New Zealand
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Emmanuel Jomer Baling on Google

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Very fast transaction. We bought a quality New Zealand made portable 3.5kw Goldair Air Conditioner last 2020 Black Friday sale. Happy with the unit, no more uncomfortable summer nights. Highly recommended.
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Jane on Google

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Had a excellent experience at Massey branch, thank you Angus for great service and restoring our confidence in Noel Leeming after a bitter experience at another NL store
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Jin Zhang on Google

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This store is famous of BAD service for sure! Absolutely rude sales, doesn't understand customer service at all! Not recommend to anyone.
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Tania O'Brien on Google

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Really bad service here. Every time I come I instantly regret it, never coming again. The staff completely ignore you even when there is nobody in the store. Even at the counter they will rudely take 5 mins to finish whatever they’re doing before they even acknowledge you at their counter. Very slow service too. The only way I have found to get any assistance within the store is to stand next to the most expensive item and wait 10 mins, then walk over yo what you really want. Save your money and buy online, these guys don’t deserve your money.
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Ashlea Harris on Google

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Bad customer service. Asked person serving us for some help to see if what we wanted was at another store and he ignored it? Not the first unpleasant experience at this store with customer service/being ignored. Will take my business to Lincoln road next time who are more than helpful.
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Makedonka M on Google

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My phone dropped and glass cracked. Saw Omaima who was so helpful getting a new phone, knowledgeable and efficient. She got everything sorted (the warranty cover process) for me with an ease. Thank you for great service and care. Will be back..
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Rob Rogers on Google

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Back on 20th November, we had the best service from a retailer in a long while. It started with the manager (Alan) who asked us early on if we needed any help, he then passed us on to Charles, who along with Dan sorted out my new mobile phone. They did the data transfer from the old phone (which was seamless) and made it all seem so easy. We couldn't have been happier. Thank you.
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Deidra Schwalger on Google

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Clean, open plan store. I went during the week and was very surprised at the popularity of the store, the staff were flat out with customers along with ones waiting for service. My particular sales rep was quick, efficient and provided perfect information. Yes i will be going back there to purchase future electrical home appliances.

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