NZ Post Shop Royal Oak Central - Royal Oak
2.4/5
★
based on 8 reviews
Contact NZ Post Shop Royal Oak Central
| Address : | NZ Post Shop Royal Oak Central 794 Manukau Road, Royal Oak, Auckland 1023, New Zealand |
| Phone : | 📞 +8 |
| Postal code : | 1023 |
| Website : | https://www.nzpost.co.nz/tools/postshop-kiwibank-locator/location/58243-nz-post-shop-royal-oak-central |
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James Graham on Google
★ ★ ★ ★ ★ I don't even think it's possible to hire slower staff. One of the ladies forgot her password and had to stop working when there were only 3 tellers on and 12 people in the queue. Unbelievable.
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suzi2199 on Google
★ ★ ★ ★ ★ Excellent customer service. Really tried hard helping me to track down my parcel. Will definitely go back to this branch for more services???.
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Leah Abrams on Google
★ ★ ★ ★ ★ Great and helpful team. Great packing rates as well.
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Jo on Google
★ ★ ★ ★ ★ If I could give zero star I would. Out of curiosity I googled this Kiwibank to see if anyone has experienced the same bad service from that sad miserable looking Chinese woman at the front line. Not to my surprise others feel exactly the same way as I do. She is so unprofessional so rude I wonder why she is still in the job? She has been working there for many years and not been spoken to about her attitudes towards customer? She does not smile no greetings never want to answer to any of your questions incredibly rude. She seriously has issues with people! Management you need to investigate and listen to your customers feedback. There is only one Chinese old woman working there and she is the reason why nobody wants to go back to your business. I am just extremely happy every time I walk in to see her miserable face! She definitely looked like she did not want to be there.
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Natalie on Google
★ ★ ★ ★ ★ Terrible customer service. The man kept repeating himself and didn’t seem to understand anything I said, despite speaking quite loudly and clearly. No please or thank you or even hello. Save yourself time and frustration and go elsewhere. I can’t imagine a slower customer service experience. It was ridiculous.
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Heidi Cone on Google
★ ★ ★ ★ ★ Please update your opening hours. On google, maps, it says that you open at 8:30am but you aren’t. I had to get a babysitter to come to the shop only to find this sign. Disappointing...
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Sophie on Google
★ ★ ★ ★ ★ was a bit nervous to go here as the reviews seemed a bit scuffed but its everything a post office should be. was super organised and i was a bit unsure with what i was doing but the guy just explained it in simple terms and it was very easy.
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Emma Weber on Google
★ ★ ★ ★ ★ A really seamless experience today. The man behind the counter also noticed my foggy glasses and gave me a free glass wipe cloth if his desk. Super friendly team :)
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