OPSM 280 Queen St - Auckland CBD
3.7/5
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based on 8 reviews
Contact OPSM 280 Queen St
| Address : | OPSM 280 Queen St 280 Queen Street, Auckland CBD, Auckland 1010, New Zealand |
| Phone : | π +9 |
| Postal code : | 1010 |
| Website : | http://www.opsm.co.nz/stores/auk/auckland/opsm-280-queen-st/1612%3Fcid%3DOA-OPG%26campaign%3Dgmb-website-clicks%26details%3Dopsm-280-queen-st-1612 |
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Kaede on Google
β β β β β Great customer service.
I had a wonderful experience.
They checked my eyes in detail.
I always get headaches when I change my contact lenses strength but the contact lenses I got was very comfortable.
Thank you very much.
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Darren Puyat on Google
β β β β β Fantastic service. Greeted as soon as I walked in, politely left alone when I replied I was browsing for now.
When I required assistance, staff was attentive and friendly. Approachable.
Assisted through my purchase, with available options presented to me clearly.
Gave me a great deal on an amazing pair of prescription sun glasses.
Top notch, highly recommended.
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Sam Scott on Google
β β β β β Great full and thorough eye test. The optometrist was very knowledgeable and clear about all i asked about. I left feeling very cared for.
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Jude Lim on Google
β β β β β Booked for Contact lenses and repair of my prescription lens.
Excellent service from entry to exit.
Had my Contact Lens Appointment here. Never had contact lenses before , so I had eye check to confirm my prescription and eye health. The Optometrist was very detailed and they have those high tech opto stuff make it more accurate which was really important! Impressed!
They also assisted and gave me tips how to safely & correctly put contact lenses, I appreciated that they're very patient and supportive on this.
In the other hand, I need my prescription lens replaced, as it was slightly cracked. I use a non-OPSM frame but they accommodated me , advised they can replace the lens
Manager and the associates were very helpful and friendly, gave me the best possible type of lens for my needs and budget.
After few weeks, I had a notification that lens is ready and came back; Even though they're really busy, the staff are still courteous &accommodating
Now, my pair of glass looks brand new and feels lighter too! It's like 8K resolution all the time! I was very happy with it!
Overall, the service exceeded my expectation and was elated with the purchase , Can't wait to try on the contacts!
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Martin Cheng on Google
β β β β β The optometrist is very polite and patient to answer my questions. The salesperson is very nice and tried to adjust the glasses to best fit my eye positions. Overall the shop is highly recommanded.
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Faye Willemsen-Ward on Google
β β β β β I visited this store Monday lunchtime so 12.15pm and there was a sign on the door, out until 1pm. I went back at 1pm and a lady was there just before me. We both entered and the guy served her, didn't bother to ask what I wanted and proceeded to repair the ladies glasses in front of me for 9 minutes. Surely he could have asked me what I was wanting. I had just gone in to collect some contacts I had ordered, it literally took him one minute to grab my order and for me to swipe the machine with my card and I was gone. Extremely poor service and not the first time I have had poor service.
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Angela Hayes on Google
β β β β β Very friendly, professional, and honest. ?
While getting replacement driving glasses l got the optometrist to check if l needed new reading glasses. OPSM said l did NOT need to change my reading glasses (unlike another big company that said l DO need to replace them even though l can read well with my old glasses).?
Love the honesty and the fact OPSM are NOT trying to take unnecessary money from their customers.?
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J Figueros on Google
β β β β β Eye test time again; I try to do it every two to three years and I usually come to this store. Based on my own experience; every optometrist at OPSM (Queen Street) who has seen me is very kind and polite. The one this time listened to everything I wanted to mention to update her and/or answered every question I had with regards eye care. She made me feel comfortable and for sure I will be back and book my eye test for next time.
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