OPSM Hamilton Chartwell - Chartwell
4.3/5
★
based on 8 reviews
Contact OPSM Hamilton Chartwell
| Address : | Shop 210, Chartwell Shopping Centre Cnr Comries and, OPSM Hamilton Chartwell Hukanui Road, Chartwell, Hamilton 3210, New Zealand |
| Phone : | 📞 +7888 |
| Postal code : | 3210 |
| Website : | http://www.opsm.co.nz/stores/wai/chartwell-hamilton/opsm-hamilton-chartwell/1690%3Fcid%3DOA-OPG%26campaign%3Dgmb-website-clicks%26details%3Dopsm-hamilton-chartwell-1690 |
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Boba D on Google
★ ★ ★ ★ ★ Excellent service from all staff, efficient and friendly. Everybody made us feel very welcome. Bevan Young is just amazing!
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Brooklander Pace on Google
★ ★ ★ ★ ★ Came in several times and each was great. Bevan was helpful during the eye exam and great at explaining unfamiliar concepts. John was lovely and pleasant each time I came in, very easily approachable and helpful.
Will definitely choose OPSM again next time :)
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Anwar Danial on Google
★ ★ ★ ★ ★ Overall it was a great experience at OPSM Chartwell. Great staff, friendly, and very helpful.
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Cory Mckenzie on Google
★ ★ ★ ★ ★ I had such a great experience yesterday at my eye appt. OPSM have always been consistently great to me over the years and it is why I keep going back again and again! They know their stuff and the customer service is always 10/10. I was feeling pretty low yesterday but the awesome staff at Chartwell OPSM really helped lift me up just by being kind, knowledgeable and understanding.
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Smit Sanghvi on Google
★ ★ ★ ★ ★ Was suggested to get separate pair of glasses for reading and distance but the vision in both of them is exactly same when trying to use computer or read. Common sense says that it should be difficult to read through the distant glasses, but feels the same like the reading glasses. Tried to follow up with them and was told stories like the eye muscle needs time to set and relax, but have got the same experience even using after 2 months. Got 2 pair of glasses for approx. $600 and they were just providing $80 refund for the reading glasses. Moreover, did another eye test in Specsavers just a couple of days after and the number was different. They said only 1 pair of spectacles should be fine. Probably OPSM wanted to upsell or are not good enough with complex prescriptions.
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Brooklyn Pace on Google
★ ★ ★ ★ ★ Easily the best customer service experience I've had. In the process of getting new glasses I spoke to multiple employees and every one of them were helpful, patient, and all around incredible.
The employee I had the most contact with would be John, who was excellent. Each time I came in, I was greeted with a wave or smile, and even though I imagine dozens of people come in a day, I was still remembered by name.
I never felt confused or unsure, the explanations were clear and concise. Even though getting glasses can be a potentially lengthy experience, each step of the way the people at OPSM helped me understand the different options, and I am thoroughly satisfied with the end product I have received.
I will sing the praises of OPSM Chartwell and the employees (Especially John) til the day I die.
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Tamarie Williams on Google
★ ★ ★ ★ ★ Very friendly. Bevan was extremely knowledgeable and made me feel comfortable. He explained everything and what to expect with the different test. Highly recommend.
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Luka Love on Google
★ ★ ★ ★ ★ I’m really blown away by the care shown by Bevan and the team at OPSM Chartwell. It was clear that the health of my vision was their top priority and I am deeply grateful.
If you are looking for an optometrist who shows genuine care for his patients, who can look after you and your family and work to protect your vision over the long term then look no further. This is the place.
Thank you Bevan. See you in a year for the next check up.
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