PB Tech St Lukes - Mount Albert
About PB Tech St Lukes
Over the last 25+ years, we've worked hard to build a trusted reputation as a leading supplier of technology products and services for home, business and the public sector, and count many of New Zealand's largest companies, government departments and educational institutes as our customers.
Much of PB’s success is the result of an unwavering commitment to helping our customers save money by offering New Zealand’s lowest prices on a huge range of computing and technology hardware. Our obsession with being NZ’s best value shopping destination for all things tech is complimented by our unmatched selection of in-stock and ready-to-ship products, convenient shopping locations in-store and online, and passionate and knowledgeable staff....Read less
Contact PB Tech St Lukes
| Address : | PB Tech St Lukes 7A Wagener Place, Mount Albert, Auckland 1025, New Zealand |
| Phone : | π +989988 |
| Postal code : | 1025 |
| Website : | https://www.pbtech.co.nz/ |
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J H on Google
β β β β β Recently open new branch, great location. Gives another location of convenience for customers. PB tech are price leaders and also beats NoelLeeming and Harvey Normal on product range and choices. Before you buy elsewhere, always checkout PBtech and save. This store space is smaller to other PB tech stores but their comprehensive website will tell you if the items you are wanting are in stock or not. Very handy location, right opposite to St Lukes Mall (West Side) and parking spaces in front and nearby.
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Chen Chen Su on Google
β β β β β Extremely poor customer serviceοΌοΌIβve ask for help to set up a working pc for coding but the staff suggest me to purchase a 2k gaming pc and told me I can come back and get the full refund. The fact is I cannot get my money back! I cannot believe there is a staff lie to the customer just for their commission. I will report this to nz customer service negligence! Plz be aware when you purchase in pb!
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Lexi A on Google
β β β β β Needed a router , encountered a really doggy rude sales staff kept forcing me to purchase the $570 mesh system which I donβt need, lots of staring at my chest ( I wasnβt even wearing revealing clothes)made me so uncomfortable. Creepy, disgusting, disrespect.Will never go to this store again
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Daniel-Jarrod Potter (ShadowS.I.C.K66) on Google
β β β β β I have had a really poor past few experiences with this shop. Most of the people there (not all) are very rude. I understand its a difficult time but all i wanted is my PC fixed. The people i have dealt with in the past were excellent but these past few times have been poor. I wish i knew the name of the technician that said "there was nothing wrong with my pc" because it kept rebooting randomly even after he said that. I doubt they checked for anything all but me and my friend (who helped build it) were able to figure it out through testing and google. Waste of time. The sales people are excellent but the repairs department need to do what they are paid for. Very disappointing. I definitely recommend shopping there but repairs? Not a chance.
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Aaron D'mello on Google
β β β β β Poor customer service from the return/repair staff. Kept blaming me for misuse when the product was clearly faulty. They then said there was none available for replacement even though the head office showed a lot in stock. The guy serving me was rude and kept telling me I damaged it while proceeding to handle the product very rough and damaged the paint in a few places trying to "fix" it, then packaged it back up saying I won't be able to claim warranty because it was my fault and sent me away. Not happy with the way I was treated, no respect. I like PBtech as a company but never coming to this store again.
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Myke Wing on Google
β β β β β Extremely thoroughly and well organised.
The great end if financial year sale must be an acclaimed success. I arrived to a 15m line of people waiting to get in - and when within a few metres of the entrance realised that the entry was being finely managed. Click and collect, one person at a time and told to go to a specific counter. Walking customers limited by a 1 out, 1 in so as not to crowd the shop. Only about ten minutes in line. A second person at the entry seem to be dealing exclusively with queries.
My online purchase was confirmed within the hour. And pickup arranged later the same day.
Professional, pleasant and helpful team members (especially given the 'crowd's wanting services).
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Michael Hay on Google
β β β β β Lukas Sutherland has been the MOST amazing sales consultant. My son and I have been wanting to build a gaming PC for over a year. Did we find the right person to help !!! Yes !! Lukas has exceptional gaming PC build knowledge, takes the time to talk through options and build quality and is just a really friendly and overall nice guy. If you're looking for a new gaming PC build, ask for Lukas !!!!
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R J on Google
β β β β β Came in to purchase a drawing tablet, no one had any product knowledge on it, staff had to Google specs, which I had done myself prior. Not very helpful at all for someone that's not so tech savvy. Customer service in this kinda shop, product knowledge is key! Spoke to 3 different staff members.
Everyone friendly & helpful though
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