Pegasus Medical Centre - Pegasus Medical Centre 52 Pegasus Main Street
3.2/5
★
based on 8 reviews
Contact Pegasus Medical Centre
| Address : | Pegasus Medical Centre 52 Pegasus Main Street, Pegasus 7691, New Zealand |
| Phone : | 📞 +9 |
| Postal code : | 7691 |
| Website : | http://www.pegasusmedicalcentre.co.nz/ |
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Sharon Craigen on Google
★ ★ ★ ★ ★ My husband was not listened to and then we received a letter saying that he was no longer allowed to be enrolled with them as apparently he made a threat about one of the doctors. When we called I asked if he gets to have his say and they won’t even allow him to say his side. He didn’t make any threats. This is how they treat someone who has mental health issues ( depression).
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Roger and Karen on Google
★ ★ ★ ★ ★ Absolutely 100% caring and professional. This is a modern surgery with great facilities and lovely, friendly staff. One of the first patients when the surgery first opened I can honestly say that the treatment I have received has been excellent.
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Sarah Columbus on Google
★ ★ ★ ★ ★ I’ve recently moved medical centres and wanted to recognise how great the team are at Pegasus Health, from the friendly receptionists, great doctors and nurses being so great in assisting over the phone too. It’s a refreshing change to feel supported when you need it, especially when your wee ones aren’t well.
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John on Google
★ ★ ★ ★ ★ Doctors, nurses and facilities are awesome but the reception team are rude and not very helpful at all.. and there's never an appointment when you need one usually have to wait two or three days for one.. Also the reception staff think that they higher up the medical food chain than they actually are when things need to be referred to the nurse for a call back they don't pass it to the nurses they say it doesn't warrant a call back and you have to wait for an appointment to see the doctor, they need to remember they have no medical qualifications and they aren't doctors or nurses they are there to make appointments and do admin and that's it.
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Wendy McClelland on Google
★ ★ ★ ★ ★ I had the misfortune to see my regular GP. After a recent complaint about them through the Health Advocacy. I was so bullied by her at this appointment I left in tears. Her attitude changed when requested a chaperone for appointment. This should never be an issue
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Sabine Cook on Google
★ ★ ★ ★ ★ I was referred to Dr John Dehn who is the skin specialist at this Centre. My experience today was the best one could have! Friendly staff at reception and in rooms, right on time, and best skin check I had in years. Highly recommend and thank you, John Dehn!
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Mike Bray on Google
★ ★ ★ ★ ★ The doctors here are excellent, the nurses are great, however the reception team is terrible!
Very difficult to contact, they have no customer or interpersonal skills within the adim team.
On one accasaion they managed to mess up my appointment time; which given that it takes more than a weeks notices to schedule appointments is unacceptable; their only defence was they texted me the day before with the updated appointment time within a text.
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Joel Sadler on Google
★ ★ ★ ★ ★ Rang to book an appointment for my 3 year old. We are not registered here as moved to Pegasus last year. Website clearly states the centre will accept casual non-registered patients however they will be charged a fee. The website also showed multiple appointment availability for the next day. Was told that 1. Not accepting casuals 2. No appointments available. Sorry, but you need to keep your website updated. Also I would have thought that you would do everything possible to get a new family of four as new customers for the next how many years...but we will go somewhere else now.
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