Sal's Authentic NY Pizza - Takapuna - Takapuna
4.1/5
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based on 8 reviews
Contact Sal's Authentic NY Pizza - Takapuna
| Address : | Sal's Authentic NY Pizza - Takapuna 1-7 The Strand, Takapuna, Auckland 0622, New Zealand |
| Phone : | π +98777 |
| Postal code : | 0622 |
| Website : | https://www.sals.co.nz/ |
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Samuel Mani on Google
β β β β β Very disappointed with our experience with Sal's Takapuna. The customer service was atrocious. The front of house demeanor was bored, unwelcoming, took her time to acknowledge us, and extremely casual instead of professional.
My wife and I finally were able to go on a date together for the first time in six months.
We decided to order from Sal's, which was empty, instead of from Pizza Club because it was quite late and they said a pizza would be ready in about 15 minutes (as opposed to Pizza Club's 35 minutes). I returned 20 minutes later, only to have to wait another 10 minutes, while the front of house staked fridge shelves and then put our garlic knots in the warmer. She even forgot the dipping sauce we ordered, and said "what?" when I asked about it. No apologies or anything. For whatever reason the pizza wasn't even hot when we got it.
I'm very disappointed in the service and quality of what we ordered. $50 for pizza and dipping sauce is a premium, not to mention it was meant to be a special occasion. I wouldn't accept this service from Domino's for a $5 pizza, let alone Sal's.
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Elian Jagodnik on Google
β β β β β Took 45 minutes to get a pizza when the guy who took my order told me 20 min by the phone. Definitely not coming back
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paul wong on Google
β β β β β Finally! After only visiting the Queen Street and the K Road branch where sitting down for a meal felt like squeezing into a NYC cab, I found the Sal's Pizza branch at Takapuna which boasted a large comfortable restaurant, complete with outdoor seating and even two large TVs for convenient sports viewing.
Staff were friendly and efficient, providing table service after we plonked ourselves down for a late lunch on a rainy Sunday.
It was warm and inviting indoors and we stayed for about 45 minutes, enjoying our meal.
Meatball pizza was nice and hot with even some stringy cheese action - parmesan cheese, chili flakes, and oregano provided for liberal sprinkling. Pepperoni wheels were also delicious and the regular buffalo wings were just enough for two.
Worth it and even worth the drive across the Bridge just for a sit down meal. 5 stars!
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Facundo Vladimir on Google
β β β β β They donβt care about their customers, said 20 minutes on the phone and when I got there they said 15 minutes more ( havenβt even started cooking the order).
Ended up waiting 42 minutes in total for one pizza . Not even an apology
You should be upfront with your customers, everybodyβs time is valuable. Sals never again
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Yeray Carmona-Aragon on Google
β β β β β Amazing store, super clean well kept. Incredible above and beyond service with good staff, super clear communication when taking orders. Speed and quality on the pizzas. Overall an amazing branch of Sals, would highly recommend. ????
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Dana Young on Google
β β β β β Average tasting pizzas despite how good it looks. Garlic knots were literally just soft bread with a hint of garlic and butter.
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Ivica ΔunΔiΔ on Google
β β β β β Very disappointed.
I missed the old chef,this crew now made my favorite pizza overcooked.
Order on 11.06.2022 around 6pm.
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Shweta K on Google
β β β β β Always great for a quick bite. Generous slices of pizza with lots of cheese for that hot oozing texture - this spot is consistently good both with quick service and food quality. I don't normally like just cheese pizza (I always want some meat as a topping) but Sal's cheese pizzas are the exception. Before the pandemic it was a nice place to sit, being up the road from the beach and close to the main part of town too. Definitely would recommend this for a quick lunch or snack and once the pandemic passes will definitely enjoy dining in again here.
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