Silverstream Health Centre - Silverstream Health Centre
2.6/5
★
based on 8 reviews
Contact Silverstream Health Centre
| Address : | Upper Hutt 5019, New Zealand |
| Phone : | 📞 +777 |
| Postal code : | 5019 |
| Website : | http://www.thedoctors.co.nz/Silverstream-Health-Centre |
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Renee Lee on Google
★ ★ ★ ★ ★ I have always found the medical centre, reception staff and doctors to be excellent here. They make a real effort to see me urgently when required, the fees and service are so much better than my previous GP in Wellington, and the doctors I have seen are very responsive and considerate. Very happy patient for a few years now, and so are my friends and family!.
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Roland Oldengarm on Google
★ ★ ★ ★ ★ We used to be very happy, but appointments are now always late (30+ minutes), and they don't allow same-day appointments anymore. Walk-in clinic is the alternative, but then the waits are even longer.
Every time I visited there were new GP's, so lot of rotation which doesn't seem like a good sign.
Most of the doctors are good and staff is friendly, but you need to take your time.
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Sara Isherwood on Google
★ ★ ★ ★ ★ I've moved a lot and so have had a lot of drs, I've been so impressed with the service here, the receptionists have always been super friendly and super helpful, the nurses lovely and professional and the dr we just saw was very thorough and very caring. They have always found us an appointment when my child has been sick. Best drs we've been to. Sara Mateparae
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N K on Google
★ ★ ★ ★ ★ This health center has average doctors which some of them being really unprofessional. The nurses are ok, however most of the receptionist are horrible, sad to say this but I felt racism cause of my origin. That’s why I left this place. I think the manager of this medical Center should consider changing its receptionist team. I personally would not recommend this medical Center to anyone!!!
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Leon Hosie on Google
★ ★ ★ ★ ★ I have been with this centre for may years now. It used to be great but things have really gone downhill. Loyalty only goes so far!!!
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Terri Fraser on Google
★ ★ ★ ★ ★ Tried to get a phone consult early in the morning. Explained I needed a repeat prescription for antibiotics and it was urgent and I needed to talk to a doctor. Was told it would happen in the afternoon. Got a phone call from a nurse 10 minutes before closing telling me I cannot get the prescription over the phone (even though I have before) and since it’s 5pm on a Friday I now have to go to after hours (and pay after hours prices).
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Brent Windelburn on Google
★ ★ ★ ★ ★ Very poor service. Receptionist thinks they own the place. Go elsewhere, they don't care about your health at all.
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Holly Trybula on Google
★ ★ ★ ★ ★ Booked a phone appointment with Dr Hadley and after missing the first call I was told I'd be called back in 15 min. After back and forth with reception and waiting 2 hours I found out that Dr Hadley had gone home!
This meant I could not get my prescription and have to wait 2 weeks on top of the already 2 week long wait to get the initial appointment.
Absolutely disgusting!!!! I needed my medicine and now I am left hanging for a whole month.
Don't offer phone consult if you don't call back!
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