Snow Rental Queenstown - Snow Rental Queenstown 39 Camp Street
4.2/5
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based on 8 reviews
Contact Snow Rental Queenstown
| Address : | Snow Rental Queenstown 39 Camp Street, Queenstown 9300, New Zealand |
| Phone : | ๐ +87 |
| Postal code : | 9300 |
| Website : | https://www.snowrental.co.nz/ |
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Marina Collier on Google
โ โ โ โ โ Ok quality gear at a decent price. First pair of snowboard boots didnโt fit properly so I took them back and the staff were very accommodating however second pair werenโt much better, heaps of heel lift which as a snowboarder is awful but weโre tight of the sides of my feet. My board was in a desperate need for a wax, almost just waxed it myself!
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Sally B on Google
โ โ โ โ โ Quality of the gear was decent, collection and drop off process very easy. Good price with a nice discount if you book online. My only gripe is that I accidentally booked the wrong day, so I sent the team 3 emails over 2 weeks and also called to see if I could change the date of my booking. When I called I was told to email again. Not one of my 4 emails was responded to. Went in to the shop when we arrived in QT to find my booking had actually been changed, which I was thankful for, but noone had bothered to return my email to let me know this was done. So had there been better communication, our experience would have been much better.
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Jem Corden on Google
โ โ โ โ โ Good price and some of the staff were excellent. Others lacked knowledge - didnโt ask the basic questions when fitting ski boots to ensure they fit properly. I also switched boots during the rental and had to remind the person helping me to adjust the bindings (there was a 13mm difference - potentially a leg breaking mistake...).
All in all - distinctly average, the only thing good is the price and itโs probably worth it to go somewhere else.
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Danielle Beston on Google
โ โ โ โ โ Thank-you Stefan and the team for your fantastic service, I will definitely come straight to you next time I need to rent skis in Queenstown. It was really busy during the school holidays and the staff kept on smiling and were very apologetic about the wait. I thought the hire rates were very competitive and the discounts for booking ahead made them even more affordable. I chose a sport ski package and was thrilled to be given new skis which made my time on the mountain that much more enjoyable : )
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Daniel Bunting on Google
โ โ โ โ โ Excellent service from the team at snow rental, Amanda was exceptionally patient and knowledgeable getting me fitted out for my boots & board and Josh provided a great check out experience. Friendly, personable and efficient. The gear is good quality and well maintained. If you need snow gear in Queenstown these are the guys to go with!
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Finlay MacMillan on Google
โ โ โ โ โ Booked online and got a great price. Seemed to be the best price we could find, especially once we got the online discount. We're only beginners so only needed the budget equipment. Hired skis/boots/poles as well as a variety of clothes/helmets/goggles etc. Dealt with Brodie (I think that was his name) in the shop who fitted us with our equipment, and was there in the morning when we picked it up. Very friendly service, quick and easy. Good location just across from the bus to coronet peak so don't need to carry your stuff too far! Would reccomend!
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Francesca Aresti on Google
โ โ โ โ โ Booked online 5 days equipment for two people, the prices were competitive and the reviews looked great. The pick up and fitting process were quick and professional, the staff was very knowledgeable and extremely friendly. My partner got injured on the first day snowboarding so we had to rearrange our holiday accordingly. The Snow Rental team was amazing at finding a way to support myself and my partner after the injury. Special thanks to Amanda and the guys for their outstanding customer service and kindness. We will definitely use Snow Rental again and highly recommend their services.
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Doug on Google
โ โ โ โ โ It went like this,
Iโm a U.K. size 10 normally, girl gives me U.K. 7.5.
I say itโs to small. Girl gives me 8.5.
I say itโs to small. Girl ignores me.
3 blisters later I come back to shop.
Man questions me over my foot size but gives me U.K. 9.5.
I leave shop thinking Iโve been wrong for 30 years but not sure.
Return the board which as the instructor said was terrible as it was blunt and the bindings would come undone halfway down. Would never recommend. Iโm sure the broken ski behind the counter will
help sell the insurance though. That was a nice touch.
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