Outside Sports Queenstown - Outside Sports Queenstown 9 Shotover Street
4.5/5
★
based on 8 reviews
Contact Outside Sports Queenstown
| Address : | Outside Sports Queenstown 9 Shotover Street, Queenstown 9300, New Zealand |
| Phone : | 📞 +7 |
| Postal code : | 9300 |
| Website : | http://www.outsidesports.co.nz/ |
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Mark Lincoln on Google
★ ★ ★ ★ ★ I bought a Patagonia jacket online. They had good stock and options, and the jacket arrived to me here in Christchurch in two days.
The only concern I have was that I paid $6.99 more (instead of free) for the 'tracked' express shipping option as I wanted to track its delivery. I didn't receive an email with a tracking code so, 24 hours after the jacket was dispatched, I contacted the store to ask. The store manager, Judy, replied very promptly with the tracking code as well as a summary of its current status.
Good result but if you were going to buy something online and pay for tracking you should receive a tracking code without having to ask for it. But the jacket arrived promptly and the response to my email was quick and polite, so I wouldn't let that affect the 5/5 rating.
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Wendy Zhu on Google
★ ★ ★ ★ ★ Thanks to Logan for sorting my bike out at last minute and giving a great explanation for what was going on. Much appreciated!
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Béatrice Fierens Gevaert on Google
★ ★ ★ ★ ★ Awesome store! Plenty of choice among high quality gear and clothing. The staff is friendly and helpful, and the customer service one of the best I've experienced. I had an issue with my hiking boots and they were replaced without ado. I couldn't pick them up in Queenstown as I was travelling, so they were sent to the address I provided. I totally recommend shopping at Outside Sports!
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Chris Ezzy on Google
★ ★ ★ ★ ★ I am a travel agent and have had a lot of experience with ski rentals for clients. We recently spent 2 weeks in Queenstown skiing with my family. Our rentals were through Outside Sports and the service we received was absolutely outstanding. We'd like to say a big thank you to the Outside Sports crew and will definitely see you again next year.
Cheers
Chris
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Dan Teeboon on Google
★ ★ ★ ★ ★ Had some amazing help from Logan. I was having seat problems, he adjusted my seat to match me, and made it far more comfortable, all free of charge. What a star!
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Kallen Tu on Google
★ ★ ★ ★ ★ The staff here were knowledgable and very patient with us. We spent 1 or 2 hours contemplating our shopping decisions and they checked in with us constantly and made sure we had everything we needed.
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Nancy Martinez on Google
★ ★ ★ ★ ★ We visited Outside sports yesterday and Tsukasa provided us not only with excellent customer service, but top advise on trail-running shoes.
As we are still in the decision process regarding the shoes, we didn’t buy then. However, when the time comes I am quite sure we will go for the ones he showed us. He has been friendly, patient and welcoming!
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Chris Bochow on Google
★ ★ ★ ★ ★ The BEST outdoor sports hire shop I have ever used while travelling. Thanks to the boys hooking us up with mountain bikes today, exceptional gear.. even better service
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