The Auckland City Doctors - CBD
2.3/5
★
based on 8 reviews
Contact The Auckland City Doctors
| Address : | The Auckland City Doctors 415 Queen Street, CBD, Auckland 1010, New Zealand |
| Phone : | 📞 +98 |
| Postal code : | 1010 |
| Website : | http://www.akcitydoc.co.nz/ |
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Adrian S. Choi on Google
★ ★ ★ ★ ★ Extremely extremely bad, worst place ever!!’
GPs are fine but the receptionists, disgusting people!!!! If you need to do immigrant x ray stuff, tend offers them as well, they are on Symonds Street and very nice.
GUYS!!!!Note Auckland city doctors is NOT the only GP at CBD!!! Queen st doctors are good, and tend is for visa application med check. Just don’t come here!!!!
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Chloe Luo on Google
★ ★ ★ ★ ★ Probably the worst service I have received in my life of attending the clinic. The receptionist and nurses were extremely rude; I asked for some exam results they should have received 2 weeks ago, since I have not received them yet, I called to find out (worried). Without providing any email address nor caring at all to help, her exact words were: "I am too busy bye." They should really pay more attention to the type of staff they hire if they are offering a service. The staffs especially the nurses’ service are terrible! Will stop recommending them.
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anders svedmyr on Google
★ ★ ★ ★ ★ Did the general medical certificates with my family here. Altogether a horrible experience. Far too crowded. Blood pressure was taken simultaneously as they collected blood samples. 8 hours it took us to come through. A travesty. If you have any other option, go elsewhere
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Simone Bedford on Google
★ ★ ★ ★ ★ Good experience today except for the long queue, while you can’t actually make any appointments for immigration medical exam elsewhere at this stage. The staff, nurses, and doctors were friendly. All good so far.
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Amy on Google
★ ★ ★ ★ ★ The most terrible receptionist award goes to this place. The receptionist rushed me so much that she got my money and my personal details but forgot to ask me for my passport. As a result, after hours of waiting, I wasn't even loaded onto their system.
When I asked why people who arrived later than I had were getting their tests done, she told me I needed to be patient because there were more people who arrived before me. After a few minutes she realised my passport wasn't with her and I wasn't in the queue. She argued it was my fault for not giving them the passport in the first place. She literally shouted at me saying "how do you expect us to know who you are if you don't give us your passport?". When I asked how I was supposed to know I had to give her the passport when she hadn't asked, she shrugged and mumbled something in Chinese to her fellow receptionist. Seriously woman, you need to up your game.
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BeforeOurSpring 1218 on Google
★ ★ ★ ★ ★ The Receptionist, Iyvonne (that's what she said) was extremely rude and has horrid manner.
First of all, it's their job to take the customers nicely and handle the situation at the best as they can.
It is a customer service. She is not a doctor, she is not a nurse but a receptionist which is HER job to do.
If she feels busy or doesn't want to continue her job, then she needs to do something, not stressing the customers.
Absolutely horrible and obnoxious mannered.
Never recommend to my friends but just sad that this is the only place that immigrants can go for exam and x Ray at the same time.
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Alfredo Jr Rapues on Google
★ ★ ★ ★ ★ This clinic has given priority to immigration medicals over proper medical care. Sadly, money talks. Good doctors but reception personnel lacks customer service training. Try other GPs if you want proper medical attention.
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Jessie Qiu on Google
★ ★ ★ ★ ★ Last year in Jan I saw reviews first, but the whole process was smooth. Honestly, people were packed there, staff were calm. They told me to come back after 1 hour so I had my lunch near university. Then it was my turn and it was finished very soon.
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