The Baby Factory Albany - Albany
About The Baby Factory Albany
We are NZ's leading Babywear and Nursery Furniture specialist serving NZ for over 30 years with 25 stores nationwide and an online shopping service to match. We are proud to be a New Zealand owned family run business employing over 200 New Zealanders.
Our trained staff are there to help you about the types of products you will need as a first time mum or dad and continue to strive to give you the best advice. They are fully trained with our ongoing comprehensive training programme in all aspects of the products and customer service and are happy to help out where possible.
Our clothing range has expanded and includes sizes from the prem baby up to size 5. We also stock a large toy range, manchester and a full comprehensive range of nursery furniture from budget options to the more expensive options depending on your budget. We stock the best brands locally and also source from overseas a variety of products at great prices and value for money.
We will continue to deliver the best product range at best prices, and of course, outstanding customer service.
Contact The Baby Factory Albany
| Address : | Albany Mega Centre 13 Don McKinnon Drive, Albany, Auckland 0632, New Zealand |
| Phone : | 📞 +99 |
| Postal code : | 0632 |
| Website : | http://www.babyfactory.co.nz/ |
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Mht Mtl on Google
★ ★ ★ ★ ★ Great deals and nice collection
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Shondalah Pinny on Google
★ ★ ★ ★ ★ Purchased a $25 bath thermometer from here a couple months back, When we went to test it out just before baby arrived, It wouldn't turn on. Purchased new batteries and it still doesn't work... Faulty product and because I no longer have my receipt there's nothing they can do.. Disappointed.
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Maddy Tee on Google
★ ★ ★ ★ ★ Poor customer service. We have been in multiple times and each time the server is either "too busy to help" or appears disinterested when the shop isnt busy, as first time parents we appreciate the help when given. But we feel more like a hassle when we ask questions or request assistance. It has so much potential to be a great store! The customer service is really letting it down.
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Florentine van Rossum on Google
★ ★ ★ ★ ★ Amazing service! Gave comprehensive advise about the different car seats on sale and helped me installing it in our car whilst entertaining my baby :)
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Jason Andrada on Google
★ ★ ★ ★ ★ Went there and bought everything we needed for our new baby boy. Jenny was awesome! She knows everything about their products and very honest and accommodating. look for her when you visit the Albany branch. Thanks Jenny!
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Catherine on Google
★ ★ ★ ★ ★ Great product but it felt like I was a nuisance. Two servers were at the counter who looked annoyed when I asked where the merino clothes were and then again when I went to purchase.
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Kara LW on Google
★ ★ ★ ★ ★ Been here 5 years apart for both baby’s and the lady’s are just super helpful and nice and I priced extremely well every time I have walked in I’ve been welcomed and just warm environment. Love this place !!!
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Sean Dhillon on Google
★ ★ ★ ★ ★ Albany Store- Still waiting for baby toy, took more than a week, on friday they said it will arrive on Monday , But it did not 9th May , 2022 .
Must be using cheapest slow delivery service while i paid good amount of $$$ for that big toy .
Won’t go back again to your Albany store .
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