Lighting Direct - Albany
3.8/5
★
based on 8 reviews
About Lighting Direct
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| Address : | Albany Mega Centre, Lighting Direct 12/140 Don McKinnon Drive, Albany, Auckland 0632, New Zealand |
| Phone : | 📞 +9 |
| Postal code : | 0632 |
| Website : | https://lightingdirect.co.nz/ |
| Categories : |
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Tony Kelly on Google
★ ★ ★ ★ ★ Tidy enough though prices seemed on the steep side even though in sale. Store was quite and staff bunching so was a little intimating as felt a bit like intruding.
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Stephanie (Seo-Yoon) Hyun on Google
★ ★ ★ ★ ★ Best Lighting Direct store on the shore! Didn’t have such a great experience at the Wairau but Albany more than made up for it. ?customer service
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Josh & Lana Dowd on Google
★ ★ ★ ★ ★ Max the branch manager is fantastic to deal with. He offers friendly service and was very helpful when we brought the wrong product and needed to exchange it. Thanks Max ?
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Iliyana Dobby on Google
★ ★ ★ ★ ★ Just wanted to say "Thank you, Mr M.Ranchhod for the excellent customer service!"
I bought a few times different types of lights and Mr Ranchhod from Albany branch was always ready to help. He was quick, friendly, funny and most importantly - knowledgeable. The service was immaculate ! He is definitely a great example of how the customer service person should welcome and serve his clients.
Well Done Max!
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Trisha Shelton on Google
★ ★ ★ ★ ★ Had such a great experience here, probably the best customer service I've had all year. Shout out to Ya ting, who helped us look for a table lamp and then the perfect led light bulb to go with it. She was professional, friendly and helpful the whole time! Will definitely be back when we need anything else!
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Hao Chang on Google
★ ★ ★ ★ ★ Purchased a light over there. The light is great. The store looks great. Staff members not so helpful and not very knowledgeable. They lost the screws when removing the demo light.... While shopping experience was not great. I believe when the manager is in the store thing will be better
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John Zhong on Google
★ ★ ★ ★ ★ Delicate products, but… definitely would NOT recommend buying them here. One of the worst in-store experiences I have experienced in Auckland.
Here’s why:
I have recently brought two track lighting tracks from this store, but later found that one of them came damaged (slightly twisted). So, I re-visited the store looking for a replacement, however, they rejected me claiming that I had damaged the product myself. It was difficult to spot the damaged product in-store as the two tracks were taped next to each other at the time. Their offered solution was GREAT, simply spend another $120 to buy another one. My further attempt to reason with them only resulted to be asked to leave the store.
Great customer service?
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Willie Els on Google
★ ★ ★ ★ ★ We went to the Albany store to purchase lights . The service we got were excellent!
Everybody was very friendly and efficient, although the store was busy Thank you so much
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