The Pamper Lounge Spa, Hair and Beauty Salon - Royal Oak
4.3/5
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based on 8 reviews
Contact The Pamper Lounge Spa, Hair and Beauty Salon
| Address : | The Pamper Lounge Spa, Hair and Beauty Salon 691 Manukau Road, Royal Oak, Auckland 1023, New Zealand |
| Phone : | π +97 |
| Postal code : | 1023 |
| Website : | http://pamperlounge.co.nz/ |
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Philippa Tweedy on Google
β β β β β My daughter and I had the most wonderful and relaxing massage here this afternoon. This was my second time here, both experiences have been amazing! Lovely, friendly ladies. Clean, on time, professional and very relaxing. Highly recommend!!
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David White on Google
β β β β β My partner and I booked a massage here recently. The room we were in was not clean, there was hair and dust on the floor. It made us question whether any of the other surfaces had been cleaned recently.
We booked a deep tissue massage but really just got a skin rub with oil. While the staff were friendly, the massage was not effective, we left feeling as tense as prior to the massage.
The masseuse I had hadn't cut her nails, I felt uncomfortable the entire massage because of this. I had visible scratch marks on my back as a result. I didn't speak up during the massage, as I wanted to be polite at the time.
To be frank, a massage of this quality shouldn't be advertised as a deep tissue massage. Without quality, skilled, professional masseuse staff it is very misleading to advertise your services as something they are clearly not.
Furthermore, massage therapy should be provided in a comfortable environment. The environment we were in was not suitable for a massage. The rooms were in the same floor space as a hair salon. We could hear blow drying and chatter the entire session.
I hope this feedback is useful to this business and anyone looking for honest feedback about the quality of the massages at Pamper Lounge.
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To Yang on Google
β β β β β Saw deal for $45 eyelash extensions. My beauty therapist was lovely. She measured my lashes for sizing, was so gentle with the application, and they came out great! Had heaps of compliments on them already. Place was clean, would recommend and go back again.
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Rihana K on Google
β β β β β most amazing staff; so kind! the ladyβs here know what theyβre doing! shaped my brows to perfection! also their natural mink eyelash extensions are so good! makes me feel like a princess every time without fail!!
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Angi Zanderigo on Google
β β β β β I had a lovely 1 hour relaxation massage. Was bliss. I will definitely go back.
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Toni Hunter Laird on Google
β β β β β I have been to Pamper Lounge quite a few times now & Ruby is amazing, consistent, professional & after microdermabrasion, facial, lashes & hair are done - I leave looking very glam & so much younger. I can't thank Ruby enough. ????
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Hamzy Raza on Google
β β β β β I went for face wax and eyebrows and almost cried in the middle of my experience. I made sure I explained to Ruby what I wanted and what I didnβt want. She gave me exactly what I didnβt want. And instead of apologising for spoiling the shape and making it thin - she was being defensive and telling me how I can fix it with a liner!!! To make it worse the owner calls me and instead of apologising for what happened she went on and on about how many happy clients they get. Well guess what? I wasnβt one of them! Would never recommend their service as standards are very poor.
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Nivelei Fili on Google
β β β β β Went in around 3pm knowing that royal oak would close in about an hour or so - looking to see if they could squeeze me in for a last min lash extension!! Was so good, good customer service and did my lashes so nice. Lady was good too and was really friendly even offered advice and was overall happy - so going there again!!! 10/10 experience and lash glue didn't affect my eyes like some other beauty salons
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