Tower Nails & Beauty - Addington
4.2/5
★
based on 8 reviews
Contact Tower Nails & Beauty
| Address : | Addington, Christchurch 8011, New Zealand |
| Phone : | 📞 +977 |
| Postal code : | 8011 |
| Website : | http://towerbeauty.co.nz/ |
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Bethany Beeston on Google
★ ★ ★ ★ ★ The Sns nails I got done have lasted less then a week, normal mine last at least 3 weeks. And cost me $10 more then in Wellington.
Although the people were very nice. I am disappointed in the outcome.
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Sophie Tab on Google
★ ★ ★ ★ ★ $65 for a full set of acrylics and they were done in 40 minutes! They did an amazing job, were very professional but welcoming and interior was lovely and very clean. I love my nails 10/10
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Mel Morris on Google
★ ★ ★ ★ ★ Had such a lovely experience here this week. Walked in to get a pedicure and was greeted by the manager who did a spectacular and thorough job of my feet while sharing some great chit chat. Was also VERY pleased to see single-use items (files, scrubbers etc) being opened for every client. Easy parking straight outside is another a big plus. Thank you!
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Gina Swart on Google
★ ★ ★ ★ ★ I was so impressed with this place when I got my nails done here. They were very friendly and attentive staff, they took such good care of me. They were so kind and the whole experience was very relaxing. My nails look great. Thank you so much, would recommend them to anyone.
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Sammy Kennedy on Google
★ ★ ★ ★ ★ First time visiting today, just came in on my lunch break with no appointment booked, very impressed with the fast service, neatness and lovely staff. Heaps of colour selection, and nail art designs. These gel ombre nails cost $55 ($10 extra for ombre) and were done in about 45 mins. Relaxed vibe and cool area for kids to play behind glass. Will be back again :)
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Dominika Sýkorová on Google
★ ★ ★ ★ ★ Great manicure and pedicure experience, it was fast & professional. Also love that dark purple colour
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Bella Gill on Google
★ ★ ★ ★ ★ Worst service I have experienced. Got a SNS nail application for myself and a friend (cost $70 each) and ended up with scratched looking nails afterwards. I have had these nails for one day, they used a file on the colour and then put a top coat over it causing my nails to look scratched underneath... also burned my fingers with the drill and caused a few cuts and my fingers to hurt afterward. Asked for a refund and they refused saying 'no one had ever complained about it' and lied about the problem, my friend had the same issue with her nails looking scratched up as well. Photos show the cuts on my finger and the scratched up nails, there was no glitter used so the texture is legit just scratches. Disappointed and then even more let down by their refusal to issue a refund/lying about the service quality.... yikes :(((((
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MC on Google
★ ★ ★ ★ ★ I waited to post this on the account that the manager did try to resolve this issue but I am not happy with the outcome. I visited their website that I thought had specified acrylic removal. Confirmed over Facebook to get my acrylic nails removed. I went in, not expecting to have my nails completely ruined. My acrylics were trimmed off to a short length and then lifted off underneath, separating my natural nail from my acrylics. This caused me immense pain. I thought they would soak them off (which I asked about later and the lady replied they don’t do that, only for sns nails). After ripping off my acrylics, the lady then tried to snip a bit of my natural nail off and it was painful so she glued it back down. She then tried to drill them down but that too was also painful. She smoothed them with a buffing square and then was finished. I was almost in tears because of how sore my nails were. I paid and left. The next day I messaged the Facebook page to ask a manager to ring me because I was not happy with the service they had provided. I also asked for advise on how to manage them and the lady I spoke to on the phone said to “just let them grow out” and she offered to put nail hardener on for free if I could come in. I accepted this offer. I was running late so called ahead and stayed open an extra 5 minutes. I was then told that my nails had been filed too thin by my previous nail salon - which I was aware of, but the way this place removed my nails would have made things worse. The next morning, 2 of my nails that had exposed nail beds had swelled underneath the nail hardener and were once again painful so I relieved the pressure by popping them. I would not recommend this place to get acrylic nails removed and it seems they have reflected this on their website. They are however really friendly.
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