Vodafone Nelson - corner
3.7/5
★
based on 8 reviews
Contact Vodafone Nelson
| Address : | Bridge St and, Vodafone Nelson Trafalgar Street, corner, Nelson 7010, New Zealand |
| Phone : | 📞 + |
| Postal code : | 7010 |
| Website : | https://www.vodafone.co.nz/our-company/our-stores/%3Futm_campaign%3Dgmb%26utm_source%3Dlocal%26utm_medium%3Dorganic |
| Categories : |
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Jason Bucksey on Google
★ ★ ★ ★ ★ Jazmin and Rob went way over and behond to make sure I was looked after. Spending hours Creating new accounts etc because I had forgotten all passwords. I appreciate the high level of service and will highly recommend you. Cheers
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Glorya Mya on Google
★ ★ ★ ★ ★ If I could give zero star or mines zero i would. The people that work at this branche are really useless and they don't know customer service at all. Don't bother calling them cos they never pick up the phone, even when the store in empty and there is nothing to do.
They often probably are too busy checking their own facebook accaunt and instagram to care about customers.
They refuse you eligible refounds and they are not even that polite to deal with.
I really don't even know what they have been employed for cos they definitely don't do their job properly. They totally don't care about the business and it shows.
Its the worst Vodafone shop i ever walked into.
I would definitely never come back and never recommend them to anyone.
They are so lazy and really do not care about your Vodafone accaunt problem/issue/wanting service or upgrading/or whatever u need from Vodafone.
Tragic customer service that deserve no stars at all for the way they handle the situations and issues.
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Nattha Wat on Google
★ ★ ★ ★ ★ This is probably the worst vodafone store I have ever been to. I popped into the store and asked them some questions. The middle aged guy who I talked to was being extremely rude, impatient and dismissive. He just kept yelling "I don't understand" and "I don't know" to every question I asked him. I have been vodafone customer for a very long time and I am extremely disappointed by the service here. Don't even bother coming here if you don't want to have your day ruined.
The only reason why I gave this place 2 stars was because of Nathan who was being friendly, helpful and answered to all my questions when I was there.
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Jasper Boertjens on Google
★ ★ ★ ★ ★ The rude owner refuses to help in any way claiming he is a franchise and doesn’t have anything to do with vodafone. Completely uninterested in customers. Went to Spark across the street which I can recommend to anyone.
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Michelle T Anderson on Google
★ ★ ★ ★ ★ I have always received exceptional service from Nathan. He's knowledgeable, friendly and I always get a great deal.
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Nathan Moore on Google
★ ★ ★ ★ ★ Super friendly, helpful staff, really great phone plans and options for travellers.
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Anandha Padmanabhan on Google
★ ★ ★ ★ ★ Worst customer service ever had in my life. The guy who was at the store is not even bothered about attending the customers, rather he prefer to talk on his phone.
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Luis de la rua on Google
★ ★ ★ ★ ★ If I could rate with 0 stars I would. Rude and prepotent not willing to solve costumer problems. I bought a mobile phone that since the very first moment had irresponsive touch behavior when phone is on flat lean on a flat surface. No way to get another phone or money refund, only option pay 65$ upfront, send it to Vodafone Auckland and wait for 2 weeks. I asked kindly to try the demo phone they have in the shop to see if we could reproduce the same issue with the screen, as they told me that the problem was "normal". The answer was no, they could not unlock the secured phones (bulls##t). The lady who attended me and Josh the manager were rude and unreasonable. Shutting down all my Vodafone contracts and will fix the screen in the store next to them just to avoid going there again.
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