BNZ Upper Riccarton - Upper Riccarton
3.4/5
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based on 8 reviews
Contact BNZ Upper Riccarton
Address : | Shop 1 No 1 Bush Inn Centre Cnr Waimairi &, BNZ Upper Riccarton Riccarton Road, Upper Riccarton, Christchurch 8041, New Zealand |
Phone : | π +879 |
Postal code : | 8041 |
Website : | https://www.bnz.co.nz/ |
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Aditya Joshi on Google
β β β β β Excellent customer service.
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PicklePossum on Google
β β β β β Very professional staff. Great service.
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geoffrey lau on Google
β β β β β Really poor service, they rather talk to each other then help.
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Lisa James on Google
β β β β β Great service, great bank. Very friendly staff, do not hesitate to make the switch.
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Brian Ashley on Google
β β β β β Called in and wanted to deposit a large amount of money today, was told I had to use the automated teller machine, I said to the lady who told me this that I would prefer to deposit the money on a one on one personal basis, her reply to this was that I would have to wait 20 minutes for this to happen.
My reply to this was very poor customer service from BNZ Upper Riccarton.
Seriously thinking about changing my banking to a Bank that puts customers first.
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Tony Chang on Google
β β β β β Popped into the branch half an hour before closing with some urgent enquiries and was very happy with the service that I received. Due to the complicity of the request, I was pleasantly surprised by how efficient it was handled. The whole thing took less than 10 minutes. Although I didn't end up going with them, just want to say thanks to Debbie and the team for the good work.
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Shelley Simpson on Google
β β β β β BNZ Bush Inn is always a positive experience. Staff are friendly and professional but one staff member has always stood out for me and I hope management will acknowledge her in the best way possible - Carol Williams. She always comes across as genuinely loving her job, and is efficient, caring, friendly, approachable and invaluable to the branch.
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Helena You on Google
β β β β β I think this was very poor customer service from BNZ Upper Riccarton. In particular, an employee named Carol Williams seemed so rude and didn't like to do her job. If she doesn't want to work like that, I think it would be right to quit.
I am seriously thinking about whether I should continue to use this unfriendly and poor service. I always feel good when I use Westpac or ANZ, but I feel particularly bad often I use BNZ.
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