BurgerFuel Silverdale - BurgerFuel Silverdale Unit G07/16 Wainui Road
4.3/5
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based on 8 reviews
Contact BurgerFuel Silverdale
| Address : | BurgerFuel Silverdale Unit G07/16 Wainui Road, Auckland 0932, New Zealand |
| Phone : | π +9 |
| Postal code : | 0932 |
| Categories : | |
| Description : | Housemade aΓ―oli, kumara fries & made-to-order gourmet burgers in a car-themed counter-serve chain. |
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Scott Sherer on Google
β β β β β Statistical analysis of my bank account reveals I have spent many dollars on many burgers and they were all very good !
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Robert South on Google
β β β β β Excellent service, absolutely brilliant meal.
I can't really say it was cooked, it was teased to perfection.
Thanks
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MyChannel GoAway on Google
β β β β β Great burgers, however the chips were TERRIBLE as there was so much salt. See photos I uploaded. Had to laboriously scrape off the salt and they were still too salty. Really let the burger down.
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Cameron .Yaxley on Google
β β β β β The girl who was serving at lunch time today (25/5) was great. very happy with the meal. Give her a raise ;)
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Derik Liebenberg on Google
β β β β β Dissapointed. I'm usually very lenient with reviews, but after being let down for a 3rd time, I had to leave a review.
We usually order take-out here on Fridays by placing our order online. The first 2 times we ordered for pick-up between 6pm - 7pm. We usually get there 5 minutes after the collect time to find that the restaurant is completely packed with customers, so understandbly it can be hectic and quite busy. But if the order confirmation says "collect at X time" then it should be by that time, not 20 - 30 minutes after that time. 5 - 10 minutes is ok, but anything more is excessive.
When you ask the staff to collect the order, they always say "just 5 more minutes", but that is always not the case.
Today, we ordered online again, but this time we set pickup to be 5:15 PM. Surely it would be a bit better this time right? Wrong. I got there at 5:15 PM on the dot and asked for our order. The staff replied "just 5 more minutes". We placed our order no later than 4:50 PM, how is it not ready? The store was not even busy compared to the usual 6 - 7 rush time. There was only 2 other people waiting within the establishment (compared to the usual 10 - 15 during rush hour).
Again, I only received my order at 5:35 PM, 20 minutes later. Its as if they completely forgot about our order. What's more annoying is I saw 5 other customers come in to collect their orders and it was handed to them within 5 minutes.
Its baffeling. You might think that the place is short-staffed, but they've got at least 10 people assembling at the back, so I do not understand why this happens every time.
If you order online, I'd highly suggest setting your pick-up time 15 - 20 minutes earlier than your actual collection time, as the place seems to be unorganised.
As for the food itself, it can be a bit of a hit and miss sometimes. Today unfortunately, it didn't quite meet our expectations. Very dissapointed with our experience here as of late.
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James Taiapa on Google
β β β β β Love this place. Great customer service and they pump orders out quickly when it gets busy. I've added a pic of my keto friendly burger. It was amazing!!
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Nat Churches on Google
β β β β β Regardless of the quality of the food (which was excellent, by the way), when I walked in there to collect my order the first thing the cute girl who served me said was βhey, I really like your suspendersβ - and imma be honest, I was very close to bursting into tears after that compliment, I was not expecting that and absolutely needed to hear it. Amazing service, amazing food, how could it be anything less than five stars :))))))
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Roxana-Alexandra Blanaru on Google
β β β β β We loved this place, but today our most recent visit changed everything. The girl handing out the order for pickup, went into the kitchen, did not wash her hands, scratched her legs then proceeded with picking up a burger bun to assemble a burger. Total disregard for food hygiene. Likely will not return again, which we are not stoked about because we really do love the burgers.
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