Campervan Hire Queenstown - Frankton
3.4/5
★
based on 8 reviews
Contact Campervan Hire Queenstown
| Address : | Campervan Hire Queenstown 234 Glenda Drive, Frankton, Queenstown 9371, New Zealand |
| Phone : | 📞 +887 |
| Postal code : | 9371 |
| Website : | http://www.wickedcampers.co.nz/ |
| Categories : |
|
A
|
Alejandro Torres on Google
★ ★ ★ ★ ★ Worse service I've ever had, the attention you receive is terrible, they don't care about you as a client and will not put attention to your necessities, they just care about your money. Vans are not in good conditions, they look nothing like in the pictures, they're awful. I don't recommend this agency, I have some friends who also had a terrible experience with them, don't even know why they're still on business.
|
|
H
|
Helena Nyborg on Google
★ ★ ★ ★ ★ The worst company I ever have rented a car from in my entire life. I would never recommend them to anyone. And I am truly unsatisfied of the experience I had. It was a compete distaster and I couldn't put in words how unhappy this made us.
I would rather pay a little bit more than to ever hire any kind of veicle ever again from wicked campers.
Our trip was ruined of this and we were so unhappy with the whole process that we even left the van earlier.
We ended up spending time with a van that didn't work correctly, a pre paid GPS that didn't work, a motor that broke down several times and did put us many times in very bad situations, a key that broke, a tire that got flat and we had to pay for a new one, a "service phone" to people that didn't help or could answer any questions or help what's so ever, an interrupted trip and a lot of spent money for a vacation that was suppose to make us enjoy the best of new Zealand but the only thing that is left from our experience is the unbelievable bad service from wicked campers.
The worst experience of my life.
|
|
e
|
etienne fabre on Google
★ ★ ★ ★ ★ The worst experience with a company, the vans are awful and the staff is not helpful at all. They didn’t care about solving our problems and the quality of the vans is not as shown in the website. Too expensive for what it is. You can find much better for cheaper and if you have any problem with wicked believe me that they don’t care. They owe me the deposit of two vans (1000$) and they don’t reply the mails and the calls.
|
|
J
|
Jacqueline Le on Google
★ ★ ★ ★ ★ The loveliest, most helpful, generous, and chatty agent of Wicked Campers (international company). She took great care of me with tips, directions, and even goods for the road trip. So darling, very proud of New Zealand, and gives extra tips on how to save on tours & activities.
The vans are hilarious and stocked with everything you'll need. So thoughtfully laid out from double moon roofs to storage and eating and cooking tools you'll need. Vans aren't brand new nor high end - they're absolutely perfect for a long camping road trip.
|
|
a
|
andres gama on Google
★ ★ ★ ★ ★ The vans are in terrible state and the place looks really shady from the first glance, me and my friends wanted to do a road trip with wicked, paid the deposit online, and the next day that we saw what the vans really were, we decided to cancel and go for juicy.
Long story short that was on the beguining of agoust and they haven’t guiven us our 1000$ deposit back, for the vans that we did not use.
Today they stopped receiving our calls and mails
Terrible service and they still owe us $1000 deposit
Do not rent with wicked. juicy it’s cheaper and far better
|
|
S
|
Samantha Edwards on Google
★ ★ ★ ★ ★ Unfortunately we have had such a negative experience with WickedCampers. We were willing to look past the cobwebs all over the van, the dirty windscreen, the empty fuel tank and empty fluids when we picked it up because I suppose you get what you pay for... we were even willing to accept the fact two grown adults could barely fit inside. What was really upsetting was the fact our van broke down on the first morning, and continued needing jumpstarts for the following 24 hours while we waited for the office to open again on Monday. We had been planning our holiday for a long time and it was disrupted with this issue... after speaking to roadside assistance and office staff on the phone, we were first told we’d get a refund, before being called back and told to “f*****g toughen up, I thought you wanted an adventure?” We returned the van and the keys (the radio had stopped working by this point too) and yet after emails and calls to the headquarters, we have not been responded to by John in the Aus office, or customer service. We lost a night of accommodation at a caravan park, had to pay for another night accommodation in Queenstown, lost the full tank of fuel we put in, and all the while Wicked could have made money on the van and palmed it off to someone else since we returned it (under the assumption of a refund). Still waiting on a response after almost three weeks. Let this be a warning to anyone considering saving a few hundred... don’t bother!
|
|
P
|
Philip Chandrapal on Google
★ ★ ★ ★ ★ We used Wicked Campers in March 2018. Apart from a dodgy check in location, we have no negative feedback, we loved our road trip in NZ. So much so, we were quite sad to part with our camper van.
We opted for the unbranded Premium option, did the job 100%. The chap who greeted us in Queenstown was chilled but really helpful. It’s best to get a taxi from Queenstown as it’s not near the airport.
The van was spotless, not dented, and comfortable. I can’t speak for the branded versions that seemed a bit more beat up.
Dropping the vehicle off in Auckland was easy too.
We highly recommend these guys if you opt for the Premium Vans.
|
|
C
|
Clare Murphy on Google
★ ★ ★ ★ ★ Had the best experience renting a car from Wicked Campers for three days. The girl we dealt with Amber was incredible from start to finish, no matter how many silly questions we asked. The car was in great condition and drove great, with the added benefit of epic paintwork. Plus she showed us how to put on the snow wheels which was great because I wouldn’t have been able to figure that out!
Would 100% recommend dealing with Wicked, a couple of people told us to steer clear due to “things they’d heard” but we were so glad we ignored that and went ahead with it. Will definitely be using them again in future.
|
Write some of your reviews for the company Campervan Hire Queenstown
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Recreational vehicle rental agency,
Nearby places Campervan Hire Queenstown
