R&R Campers New Zealand - Waiwhakaiho

At R&R Campervan Rentals Ltd, our customers always receive VIP treatment. We’re invested in keeping our customers happy, and providing specialized services designed to make their lives easier. You will be required to show us a copy of your valid drivers license without restrictions.  For those wanting a payment plan - arrangements can be made please contact us.  Remember all rental companies in NZ charge a daily rate so you will return the vehicle on the last day you have booked. Take a look below to learn more.

Our Cancellation Terms & Conditions:

All cancellations will carry a $100 booking fee no exceptions.

60+ days before commencement of rental = 100% refundable less the booking fee

30 - 59 days before commencement of rental = 55% of quote will be deductable + booking fee

21 -30 days before commencement of rental = 45% of quote will be deductable + booking fee

15-21 days before commencement of rental = 25% of quote will be deductable + booking fee

0 -15 days before commencement of rental = 100% non refundable

You will be required to show us a copy of your valid drivers licence without restrictions.

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Security Bond:

We charge an amount of $1500 as a security bond - however, this amount is refunded after the RUC fees are deducted.

Should the vehicle be involved in an accident  the excess would be taken off this bond.

The security bond is usually refunded between 1-3 working days after return of the campervan/motorhome if below conditions were met:  Refuelled, gas refilled, toilet cleaned and toilet cassette emptied, grey water emptied, no infringements or outstanding tolls, camper or motorhome returned in a clean condition and nothing is damaged or broken and returned on time.

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Covid:

Special care is taken during these times with regards to cleaning.  

If we experience a Level 4 or 3 (in your area) lockdown and you need to cancel your booking due to travel restrictions.  We will give you a travel credit and no refunds will be given.  Your trip can be rescheduled to an alternative date and we will do our utmost to ensure availability for your required dates, (subject to availability).  Should another  booking gets affected and this happens more than once, we will once again extend the dates, and no refunds will be given, note  you will have 3 months to reschedule.  You need to use this travel credit in 9 months from the time of your original booking or you will forfeit the credit and it is up to you the traveller to make the booking.

NOTE: this is a travel credit and seasonable rates apply so low season bookings can't be changed to high season unless a price adjustment is made.  These vouchers are transferrable should you wish to make use of this option.

 Security bonds held will be refunded if it is due to Covid lock downs but will have to be repaid once you rebook using your travel credit.

Important Notes: 

By accepting the quote you accept all our T&C and will be held liable for any damage to our vehicles

Minimum rental = 3 days out of season and holidays, mid season 5 days and peak seasons min 10 days.

We offer bedding (duvets, pillows, sheets, blankets, duvet covers & pillowcases and towels) as an additional service @ $30 per bed.  Note if you have booked for longer than 7 days and did not got a discounted rate we include linen free of charge ;-)

We charge a daily hire rates you will return the home on the last day you booked (collections can be arranged from 8am in the week and 9am on weekends and returns by 12pm (season dependant)  Note that late returns will be charged a fine of $50 per every hour or part thereof.

We charge $110 cleaning fee on all campers/motorhomes, price includes:, coffee/tea and sugar, cleaning materials, showergel, shampoo etc.

Please adhere to the rules, empty grey water, return the vehicle with a full tank of fuel, full fresh water tank, empty toilet cassette and CLEAN the toilet, refill the gas bottle and leave the motorhome/camper in a general clean condition to avoid money being taken from your security bond!  Also see to it that you report damages and replace broken items or you will be charged.

Insurance is charged daily @ $30p/d and only valid full licences will be accepted it is compulsory and excess is $1000 this includes chips on windscreens which are to large to repair or in the line of sight of the drivers.  If a chip can be repaired there's no excess.  Tyres are not covered by the insurance.

All diesel vehicles are subject to pay RUC fees of $9 per every100km or part thereof

Airport drop offs & collections at an extra fee of $30 each way between (8am and 5pm) after hour fees increase to $50

Extra drivers license @ $20 per person

Superdog, Flash & Twin Dog, Stray Dog, and Underdog comes with 150km free per day - cost of NZD 70c per km thereafter

We have some pet friendly vehicles and a surcharge of $20 per dog per day will be charged (only small dogs allowed) this does not include cleaning costs on return.  Non disclosure of taking a pet with can carry a $500 fine.

No under 21's hires and higher security bond of $2500 for under 25's

One way hires can be arranged at a surcharge of $500 each way (North island only - discuss South Island returns with us for a quote)

Peak Season - Dec till April;  Mid Season - Sept till Nov; Low Season - May - Aug (check out our special low rates)

Rates advertised  on website are always low season rates