Europcar Auckland Airport - Europcar Auckland Airport
About Europcar Auckland Airport
Car hire at Queenstown is made easy with Europcar.
Friendly service, new cars and low prices are part of our every day offer. Whether you are hiring a car for business or pleasure, or you need a car or van, Europcar has the right hire car at Queenstown for you.
Europcar is looking forward to serving you at its car hire branch: Queenstown. Remember to always bring your driving license, valid credit card and additional proof of identity (such as a passport if you are hiring abroad).
Europcar’s Green Programme: At Europcar, we understand the environmental impact of car hire. That’s why we have wholeheartedly embraced a sustainable development programme and are proud to be the first car hire company at Queenstown with certified commitments.
Contact Europcar Auckland Airport
| Address : | Auckland 2022, New Zealand |
| Phone : | 📞 +97 |
| Postal code : | 2022 |
| Website : | https://www.europcar.co.nz/en-nz/stations/new-zealand/auckland-airport%3Futm_campaign%3DAKLT01%26utm_medium%3Dorganic%26utm_source%3Dlocal |
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Fizaz ali on Google
★ ★ ★ ★ ★ Excellent service. They waited for us for a long time. This was due to flight being delayed
Exceptional customer service.
Thank you.
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Brendan Ngawharau on Google
★ ★ ★ ★ ★ VERY VERY POOR They ask for a $200 Deposit so if you RETURN the car not full! They will use it to full the car up and return anything that is left. I returned car full and now they are saying they used it to put on top of my bill. WHEN I PAID IN FULL AND NOW THEY CANT RETURN MY $200
NOT VERY HAPPY AND VERY MAD
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W U on Google
★ ★ ★ ★ ★ It was 11 am that I returned the car to the same parking lot at the Adelaide airport that I picked up my car, but to my surprise it was unattended. The counter at the airport was unattended too. So I was not sure if everything was OK? This is the only thing that bothers me and up to now I haven’t heard anything from them or received the final bill?
Other than this small hiccup, the pickup experience and the car are a big thumbs up！
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Houcey Wang on Google
★ ★ ★ ★ ★ Highly recommend. Due to last minute plans did an online booking on the way to Sydney airport. Landed in Auckland and find service desk agent still there waiting even though I was an hr late due to my flight delay. He was very helpful, paper work done in less than 3min, I got upgraded to used a brand new SUV. Then though out the remainder of my stay in Auckland I was unable to return the car in time but the online contact centre were able to assist a return to another time free of charge. From online reservation to return and final transaction was all smooth. Will definitely be coming back to europcar AKL airport for all my NZ visits.
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Brian Gallagher on Google
★ ★ ★ ★ ★ Disgusted that I was charged almost $7 including GST per litre for refueling. Always expected the rate to be higher but the most expensive price I can see in NZ is $2.42. Even if you allow for the cost of someone to take it to the petrol station to refuel, it should not be per litre.The girls at the counter on pickup were excellent. I cancelled my privilege card and won't be using Europcar again. I'm very disappointed in your company. Unjustifiable.
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Dave James on Google
★ ★ ★ ★ ★ Great company, I left A*is as a preferred customer and joined these guys as the service and car availability is second to none. They have cars and they look after their customers. Highly recommended for business use.
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Daniel Kinnoch on Google
★ ★ ★ ★ ★ Great car hire and upgrade even on a free weekend rental, over the New Year holiday period. Thanks Europcar, and thanks for the great honest customer service when I picked up the vehicle (admitting that the smaller car I had reserved wouldn't be good for a more hilly, longer-distance drive, and that the free upgraded 4WD vehicle would be more efficient with better fuel economy and power - and it was!)
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Laura Foley on Google
★ ★ ★ ★ ★ Europcar computers were down when I arrived, waited 40 min to complete manual paperwork and collect the vehicle, making me late to a meeting (which was OK, I understand this stuff happens). However, I explained that I had prepaid for full insurance and the lady noted it down on the paperwork, they said an invoice would be sent to me when the computers were up and running. But, when I received the invoice they charged me an extra $230+ for full insurance. I have queried this multiple times but Europcar will not refund me for the insurance - even though I never asked for it. Disappointed too say the least, particularly considering I had to wait to collect the vehicle and they didn't even have the car I booked!
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