EZU Car Rental - Harewood
3.6/5
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based on 8 reviews
Contact EZU Car Rental
| Address : | EZU Car Rental 168 Orchard Road, Harewood, Christchurch 8051, New Zealand |
| Phone : | π +888 |
| Postal code : | 8051 |
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Melissa Russell on Google
β β β β β I'm sick of watching your staff member abuse his dog every time it runs out of your premises. I have multiple videos of him punching it in the head, chasing it with objects to hit it with and now chasing it down the street in a 4wd skidding up in the paddock and boosting off down the road chasing the dog thats running for its life. I'll be sending these to the spca and police.
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Ben on Google
β β β β β good price
good car that was given to us
good customer service was very helpful (Mike)
only issues is the bond that they take is too much ($1000), that needs to change as it is too much what if the people doesn't have a 1000 what going to happen. hopefully this will change.
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Lucinda Taimalie on Google
β β β β β We have used the ezu in Christchurch and we werenβt impressed with the service at all. Lots of hidden costs when we had gotten there and once we got off our flight we contacted them straight away to get picked up and was told 5-10 mins. Nearly an hour and 3 phone calls later we were told we werenβt outside and they had to prioritise other customers so we would have to wait. We had been outside since we landed! We also dropped the car off and no one was in reception waited a good 25 mins before someone came in (one person walked past and wouldnβt even look at us) We wonβt be using ezu again and wonβt be recommending this company to people we know
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Hinewai Hausman on Google
β β β β β The worst rental experience i have ever had. Pick up and drop off location was advertised as Queenstown airport, no mention of shuttle or instructions on who to call for pick up. We were collected with another family who had a toddler (and had booked a car seat) but Ezu arrived WITHOUT a car seat in the shuttle van, they allowed a child to travel UNRESTRAINED (illegal), we had to make the van stop and let the child out. When we returned the car the wait for the shuttle was 15mins before it left the depot, causing us to miss our flight. Absolutely no remorse from Ezu eventhough it was their fault. Never using Ezu again and DO NOT RECOMMEND. Stick to the standard rental companies who actually possess customer service skills and do not break the law.
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Nick Scanlon on Google
β β β β β Amazing Service, old mate Sam was prompt in picking me up from the airport, easy, hassle free drop off even though i was running late. All the bad reviews are fake. For cheap hassle free rentals EZU is by far the best.
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John Gainsford on Google
β β β β β Car neat and tidy. Pity Stereo / head unit is not in English. No possibility of connecting to Blue Tooth or Aux input. FM needs frequency converter. A few minutes handover / introduction to car would be good.
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Colin Adkins on Google
β β β β β The shuttle driver went out his way to alter a booking date error to ensure we were not without a vehicle. Got the car that I had booked. No hassles when the car was returned and we were promptly taken back to the airport to catch our flight Good price and excellent service.
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Jurgis Ε alna on Google
β β β β β Avoid if you need child seat - it was absolutely filthy and expired. Staff was kinda helpful by refunding me and sending me to a neighbouring company that had pretty much same offer - expired dirty seats.
Look up some baby stores in the city - they've turned out to cost same, were clean and installed professionally.
Otherwise decent cars for the price.
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