Gong Cha - Albany
3.2/5
★
based on 8 reviews
Contact Gong Cha
| Address : | Gong Cha K20/219 Don McKinnon Drive, Albany, Auckland 0632, New Zealand |
| Phone : | 📞 +9888 |
| Postal code : | 0632 |
| Website : | http://www.gongcha.co.nz/ |
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Wiliam Widjaja on Google
★ ★ ★ ★ ★ Very bad service. The cashier did not give us free drink discount even we gave her our card with free drink discount. Disappointing.
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chi pham on Google
★ ★ ★ ★ ★ i order here so many time and allway do wrong. i add milk foam but look at my pictures… where??? order come after 1 hours order. it is very bad service.
another night we order 6 cup and they accept order and when delive people come they said they close soon…. and not ger refunded. i try to call uber and they still working on it
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Nubidashi Hwg on Google
★ ★ ★ ★ ★ I intentionally purchased the bubble tea from this shop for supporting local business. However, the customer service is not comfortable(specially to teens). I don’t sense any kindness or welcome, and the staffs don’t communicate well with customer on site. Unlikely other shops, No Pay-wave and on-site payment. Whenever my daughter does a multiple order, the shop gives stamps on new card.(She has five cards now.) The shop doesn’t accept free of tea service for the stamps, and doesn’t merge the points, too. I doubt this is the best attitude for the customer in such a hard time and look for the better place for the service.
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Sad moon on Google
★ ★ ★ ★ ★ wasn't boba and tasted odd but I like the overall look.. needs a bubble tea of the day or something like that, AND BOBA please sell popping boba, I wanted that and asked and they said yes but I didn't get any in my drink, only chewy bubbles
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Yea :D on Google
★ ★ ★ ★ ★ Overpriced for tea that sometimes tastes too watery though it dose depend on the location of the store and at Albany it’s not the best I’ll definitely be buying more though. (It’s something like $11 for a large brown sugar milk tea with pearls from what I remember)
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Catherine Smith on Google
★ ★ ★ ★ ★ Extremely awful experience in this store, we brought a mango drink and said to them please make sure has no sugar. But then the drink was way too much sugaring from the mango syrup???make you feel vomit and never come back again. Just because they are selling unhealthy drink to the consumer
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R L (RR) on Google
★ ★ ★ ★ ★ Before my college warn me GongCha in the mall is horrible I still went and paid $9 for a Taro pearl milk tea , I hope it will taste like what I normally got from Takapuna GongCha store I m sorry to say it was the worst milk bubble tea I drink in NZ wide so far. When I ordered and got the bubble tea I think only 30 seconds job they did, I was so surprised how fast my order completed then i started drink it, shocking me how bad that was, pearl was soft like cook 2 days before and sit there with tasteless Taro flavour for $9???!!! Sorry this is nothing can compare the Takapuna store as I alway go , plus even my friends saw the picture I put on my FB said it look not a nice drink. Won’t go back even I work in the mall. CoCo is much more better. Hopefully owner will see the feedback get some improvements. Good luck ?
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Chtholly on Google
★ ★ ★ ★ ★ I love gongcha but I was a little worried coming to this gongcha because of the low rating but it’s actually really good. The staff were friendly and patient when we ordered and the drinks came out exactly the way I wanted them to:))
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