ProfessioNAIL - Albany
3.4/5
★
based on 8 reviews
Contact ProfessioNAIL
| Address : | ProfessioNAIL 224/219 Don McKinnon Drive, Albany, Auckland 0632, New Zealand |
| Phone : | 📞 +98 |
| Postal code : | 0632 |
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Sandra Moura on Google
★ ★ ★ ★ ★ Second time my gel come off after two days went back at the second time to let they know and the Lady said was my my nail problem and want to charge me again even on the first week Guarantee ! Don’t trusty on it they going to find excuses to not make it again !
Never come back and not recommend to anyone!
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Jade Stack on Google
★ ★ ★ ★ ★ Love my nails! The girls did a wonderful job (and I'm fussy)
I have had a previous bas experience with another professional nail but the Albany branch was amazing.
Thanks ladies
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Emma H on Google
★ ★ ★ ★ ★ After so many years of coming here yesterday was my least favourite time. Not only do they make you wait ages before putting the stuff on to remove nails they also dont give you the colours to chose from, then when they do you have all of 5mins to choose before they get impatient with you. I showed the lady a design i wanted and asked if it was a possible option to do and she said yes, then did them the wrong colour (that was fine) i wasnt going to say anything but then i did, then she tried to argue that i’d changed my mind.
afterwards she was so rough with me cutting three of my fingers then filing them too hard i drew blood on all three.
Their whole way of dealing with everything was just so unprofessional, quite dissapointing after all the years being a loyal customer.
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Thuy Tra on Google
★ ★ ★ ★ ★ I have been coming here for years and the service has always been consistently excellent. Staff are friendly and professional with a great sense of humour! My daughter and I, we recently had our mani & pedi done for her wedding and they were faultless. Thank you Kelly & Team!
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michaela abrahamse on Google
★ ★ ★ ★ ★ Booked an appointment, still had to wait 25 minutes in the chair before anyone paid any attention to me. However, Chloe, was amazing. She was so kind and so thorough and precise with everything she did. She made it the best experience I’ve had at professionail. i never once felt rushed or as if I wasn’t getting my moneys worth. She was honestly amazing.
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Sheila Lata on Google
★ ★ ★ ★ ★ A friend gifted me a voucher for manicure and Pedicure. Unfriendly staff, appeared grumpy. Rushed to do the job. Had to prompt her what to do.
Left not happy with the service. Staff speaking in their language which i found rude.
4 days later my nail broke and the gel started chipping.
Went back a week later staff told me my nails were not good. Found that offensive as I maintain my nails. I asked to redo but they asked me to pay $15.00 more to have it redone.
After sitting and waiting for more that 30mins finally they agreed to redo.
Will never go back there again even its free.
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Monique Neal on Google
★ ★ ★ ★ ★ I walked in to Albany Mall with a picture of what I wanted and little knowledge about nails. Aom advised me on which type of manicure would work best for what I was after. Even though it ended up being a lot more expensive than what I thought I was going in for, it was definitely worth the money! Aom did an amazing job and I was so so so happy with my nails!!! I will definitely be back :)
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Georgia May on Google
★ ★ ★ ★ ★ I got SNS tips done today by Angel. She did an amazing job and I’m so so happy. Last time I had my nails done else where it was a nightmare and I was nervous to do it again because good nails don’t come cheap! But Angel did a fantastic job and was so gentle. Will definitely be going back to see her next time. Thank you very much
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