Spark - Mount Wellington
2.5/5
★
based on 2 reviews
About Spark
Our complete range of IoT solutions include hardware, connectivity, data analytics and insights and after sales support. Everything you need in one place to get your business to the future, today.
Contact Spark
| Address : | Parking lot, Mount Wellington, Auckland 1060, New Zealand |
| Phone : | 📞 +97798 |
| Postal code : | 1060 |
| Website : | https://www.spark.co.nz/ |
| Categories : |
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Mike deAngelo on Google
★ ★ ★ ★ ★ Respectful polite but lied on product sales and time
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Mark Baker on Google
★ ★ ★ ★ ★ Dear Spark, Where do I start? You took more than a week to do something you said would take two days: connecting our copper landline broadband over a new allocated line. I had to go to Takanini and uplift a modem, bring it back and connect it myself.
Every time I phoned Spark over an 0800 I had to speak to a different C/A operator and explain my life story over again. The last one - who sounded like he was in the Philippines call centre - finally got the thing done after I lost my temper and told him if the connection didn't happen by noon I would cancel and go with Slingshot or Orcon. That is still on the cards, because Slingshot can provide unlimited connection and service over copper for $30 LESS than Spark. At the time I set this deadline I also emailed Spark's CE so I am not sure which action resulted in the work being done.
One star, because I can't post with ZERO stars.
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