The Dunedin Fireplace Ltd - Kensington
4.5/5
★
based on 8 reviews
Contact The Dunedin Fireplace Ltd
| Address : | The Dunedin Fireplace Ltd 58 King Edward Street, Kensington, Dunedin 9012, New Zealand |
| Phone : | 📞 + |
| Postal code : | 9012 |
| Website : | http://www.dunedinfireplace.co.nz/ |
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Angela Sturgeon on Google
★ ★ ★ ★ ★ We have had an appalling experience with the Dunedin Fireplace. We paid over $16,000 for two Jetmaster Fires which were installed a year ago. Unfortunately the $10k fire is still not working. We have had problem after problem with it and had to phone and phone and continually chase these people to get anything rectified. They did put a new igniter in it about 6 months ago which is now not working either. I am disgusted that when you pay that much money to a business and they just don't give a stuff that the product is not working. So in the middle of winter we still have a fire that is not going and they can't even be bothered to ring us back! NOT GOOD ENOUGH!
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Lynette Reed on Google
★ ★ ★ ★ ★ At the end of May we accepted a quote for a Bannockburn woodburner which could be installed with a black steel custom surround keeping the existing wooden surround and retiling the hearth and fitting a three sided black steel border. We wanted to keep the historical character of the villa. Only one installer was recommended to do the work to the standard required so together with fitting into his schedule and Dunedin CC's somewhat slow process of issuing consents and final inspection for code compliance certificate, the work was not completed until early July. However the work was excellent and the tenants love the huge amount of heat it produces from less wood. Can recommend anybody dealing with the Fireplace Dunedin.
Lyn Reed
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J K on Google
★ ★ ★ ★ ★ Great fire. No problems with the Fireplace as a business, but I have to say in my opinion the workmanship on the sub-contracted installation was average. The Fireplace was quick to apologise and the issue was resolved by mutual agreement.
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Imp on Google
★ ★ ★ ★ ★ Great staff friendly, knowledgeable, helpful bought my hearth from them rather than one of the bigger box movers because customer service was so good
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Diane Taylor on Google
★ ★ ★ ★ ★ To all the team at The Fireplace Company... We are absolutely delighted with our new Ferva Fire installed at the beginning of the year... Very professional from start to finish .... I would have no hesitation in recommending Robbie, Pam and the team to anyone looking to install a new fire.... Great Job everyone
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Lyn Reay on Google
★ ★ ★ ★ ★ This is a great firm to interact with from start to
finish. They arrange all the permits and inspections, install a new fire with no mess or bother. Highly recommend!
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John Pickford on Google
★ ★ ★ ★ ★ I've been there twice and both times nothing was a problem and I came away a happy man and the price was well under what I thought
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Roland Maslin on Google
★ ★ ★ ★ ★ Lovely showroom, great selection of fires. Very pleasant, knowledgeable and helpful staff. Recommended.
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