Berkenhoff Lodge - Berkenhoff Lodge 75 Scannell Street
4/5
★
based on 8 reviews
Contact Berkenhoff Lodge
| Address : | Berkenhoff Lodge 75 Scannell Street, Taupō 3330, New Zealand |
| Phone : | 📞 +8 |
| Postal code : | 3330 |
| Categories : |
Hostel
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| Description : | Straightforward dorms & private rooms in a relaxed hostel with a casual bar & an outdoor pool. |
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Derek Hunter (Panda Bear) on Google
★ ★ ★ ★ ★ We stayed here on two separate occasions doing our stay in and around Taupo. The owner is one of the nicest people I have meet in a country full of friendly faces. Very knowledgeable about the city. Highly recommend a stay here and a dip in the spa thermal park!
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Tom Henderson on Google
★ ★ ★ ★ ★ Us four adults booked a 4 bedroom dorm and made sure to ask that we would have the room to ourselves. You promised us when we booked in advance that we would have this, but when we arrived you told us we were in a 6 bed dorm. This was fine as you said the other two beds would not be used.
This was obviously fine, but we were disappointed when you tried to slot two other people in our room. If I hadn't checked my phone and ran down to talk to you we would have had a nasty shock when two stangers walked in.
However, the reason for our one star review was because of how you reacted when I spoke to you. When I mentioned that we had agreed on us having a 4 person room to ourselves, your response was "Is that because your Japanese?" No, Brett, people expecting the deal that they arrange is not a cultural trait. This was ignorant at best and straight racist at worst.
We're not Japanese, Brett, we are Kiwi Koreans, and we won't be coming back. A real shame as well because your hostel was otherwise great.
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Fish Hook on Google
★ ★ ★ ★ ★ This was my favorite Hostel on the North Island! Tim was awesome! He helped us make our way around and told of us of all the great local spots for food, hiking, and Leasure! Great fellow! Super friendly and always in a good mood. A real pleasure. It's a cool way to meet fellow travellers or to relax. If you are travelling New Zealand on a backpackers budget or a Holiday with a bit of extra cash. I would 100% recommend this place! 2-3 mins from Downtown, the Actual Lake, Thermal Spa Park, and many others. Favorite Hostel hands down!!!
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Fergus Young on Google
★ ★ ★ ★ ★ Stayed for a night only, so can't give a full review of the place. Came in towards the end of the evening and checked out early as per busy weekend schedule. Room (Twin with ensuite) was very clean and tidy. Got an excellent night sleep.
Wasn't immediately apparent from the booking site (was a last minute, 'night before' booking), lodge is predominately wholly a Back Packers (has no separate motel style units), Visitors are encouraged to leave their mark on the walls (like a guestbook), etc adding to the unique Character of the place.
Has food for sale on site, (as I came in relatively late, somehow missed it, would have perhaps eaten there if I knew about it) with apparently fairly reasonably prices.
Only issue was perhaps the smoke getting in through the window in the early morning from the adjoining deck. When I closed the windows, smokers, realizing that there was a room there, politely moved away.
Overall, an older style, eclectic, unique place. Can't reasonably fault it as a back packers.
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Christopher Golacki on Google
★ ★ ★ ★ ★ I booked a twin bed in the 3 person room. During check-in I was downgraded to a 4 person single bed. I cant recall the guys name who served me, I think it was "Brett". His tone in my opinion was firm and not sympathetic to my situation considering I was being ripped off by this business and their simple inability to transact in a fair and transperant way to what they were advertising online.
He also said that as I was staying only 1 night it made sense to put me together in the 4 person room.
He wouldnt give me the room I prepaid for 3 weeks ago. And I was forced to go in the 4 person room with single beds or my booking would be cancelled.
It was a bad experiance and it didnt seem fair to not get what was paid for.
Also its not a very nice looking venue. It generally looks in a state of disrepair. The mens toilet for example was broken and just had a "do not use" sign on the door.
I wouldnt recommend you spend your money at this venue as Taupo as many better alternatives.
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Lara Parkinson on Google
★ ★ ★ ★ ★ Stayed for 3 nights. The hostel is old but has sufficient facilities.
The bathroom was dirty when we arrived. We discussed this with the owner. He said that the bathroom was only cleaned when the room was empty. We were in an 8 bed dorm. This meant it was not to be cleaned during are stay and at least for 5 nights as there were still people staying when we left the hostel.
We also commented that we noted a staff member not changethe duvet sheet between stays. This is common practice he said and that they try and change it every other person.
We found that the hostel was generally dirty and tired looking. There were a lot of flies in the kitchen although it appeared clean.
The wifi was dodgy and switched off and on. When I mentioned to the owner it wasn't working, his comment was, "you should get a new computer". My laptop is a couple of weeks old and the wifi wasn't working on my phone either.
This could be a really good hostel if facilities were tidied up and the owners cared about hygiene and cleanliness. I'm sure most people will agree that they don't want to sleep in other people's sheets.
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Tom Seaman on Google
★ ★ ★ ★ ★ This was a really nice place to stay at, the staff are very friendly and helpful. Each of the rooms had an en-suite bathroom. Kitchen facilities were excellent and even had an oven.
Originally booked for two nights in my previous stay but staff were happy to extend it for another and to let you pay in the morning
Writings on the wall were a really nice feature. The wifi is sometimes a little bit unreliable.
Great location only a few minutes drive from all the main shops and not too far a walk. Didn't get time to try out the pool which looked nice. Beds were comfortable . Would definitely stay here again next time I visit Taupo.
The only downside is that the wifi doesnt extend very far downstairs. So if you are in the bar there is no signal.
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William Douglas on Google
★ ★ ★ ★ ★ It an ok place to stay could do with better internet connection and tv room or tv in the Rooms and pool to be up and running again but other than it good place to lay Ur head
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