Black Box Power - Mount Eden

2.4/5 based on 8 reviews

Contact Black Box Power

Address :

Black Box Power Level 5/33 Enfield Street, Mount Eden, Auckland 1024, New Zealand

Phone : 📞 +8979
Postal code : 1024
Website : http://www.blackboxpower.co.nz/
Categories :

Black Box Power Level 5/33 Enfield Street, Mount Eden, Auckland 1024, New Zealand
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Kristine Dowson on Google

I've been with Black Box Power for a couple years. The power is cheaper than the other companies I've been with; the customer service has been great on the couple occasions I needed to communicate with them; and the boxes of goodies are a welcome addition. Strongly recommend them.
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Lauren Holmes on Google

Go to Electric Kiwi or Megatel, they're way friendlier and you'll save so much more money. Would give a zero if I could.
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Lisa Rogers on Google

Most expensive power company I have been with. We sold up and got stung with a $150 disconnect fee, never knew about that. But get it back should we go back. After receiving final bill , I will wear the $150 as I won’t be back. The bills have been higher since the 2 teenagers moved out , how does that work. So no, wouldn’t recommend. Can’t fault the ppl on the other end of the phone . It’s not their fault
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Maureen Ward on Google

Love Blackbox Power. Great Company to deal with. Power is definately cheaper. But the Box of goodies were great the first year. But we received none last year. Silver membership is supposed to guarantee at least 1 per year. But that hasnt happened lately.disappointing.
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Harold Deleon on Google

Not recommend.. Very expensive, i was paying almost twice as much with them than with my current provider. They also have a cheeky print on their t&c’s that you have to give 30 days notice before you move to another provider. Otherwise you have to pay a hefty $150. So be careful. Find someone else and save your money!!!
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Sue L on Google

Do NOT join Black Box Power. Their electricity is expensive and when we switched power companies they then sent us a break fee bill of $172.50 ($150 + GST) even though we have been with them for 3 years. I called customer services but won't be getting any of that money back. The promises on their website is misleading. I would give 0 stars if google review would allow me to. Consumer beware, I have wasted too much money with them and I don't want to see other consumers go through the same thing.
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Sarel Joubert on Google

Worst company to deal with to assist their own customers to get an import/export meter when installing solar. After 2 months, still no assistance for arranging a import/export meter and their customer got a solar system they cannot use because no one at Black Box Power can assist or supply information required to arrange the meter to be changed. I know what I will do if I was a customer at Back Box Power, luckily I am not, but I do deal with customers daily and know now what to advice when coming across a Black Box Power customer, will just let them read the reviews and let them make their own choice of power retail provider!
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Enna Y on Google

When I joined years ago, they were the most competitive and cheapest power company. Average was $120 a month. Now it’s $170-$200 a month, the only usage is using my computer now that I work from home, surely that doesn’t cause a huge spike! I’ve noticed year on year the price gradually increasing. They got rid of any prompt payment discounts so which is why it is no longer cheap. The nail in the head was them charging me $130 for apparently tampering with the meter which was incorrect. The parent company Pulse is not great either, signing a contract up under my name without getting direct consent from me. I wouldn’t have agreed to sign a connection if I had to continuously pay to use your gas line if our new build wasn’t finished! Switching over to Genesis, they have a really good deal going on and more benefits. The occasional black boxes are not worth staying for!

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