Devonport Family Medicine - Devonport
4.3/5
★
based on 8 reviews
Contact Devonport Family Medicine
| Address : | Devonport Family Medicine 2 Fleet Street, Devonport, Auckland 0624, New Zealand |
| Phone : | 📞 +98 |
| Postal code : | 0624 |
| Website : | http://www.dfmdoctors.co.nz/ |
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Awhi k on Google
★ ★ ★ ★ ★ |
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Annie Glossop on Google
★ ★ ★ ★ ★ |
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wimonwan netrat on Google
★ ★ ★ ★ ★ Highly recommended, Dr Pieter is very kind and looking after me and my family very well . He always take his time with my young children.
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Dion Bettjeman on Google
★ ★ ★ ★ ★ Have had great experiences with Pieter in the past but visited today with a sick little one. Locum on duty. Waited in the reception area for a full 50mins before giving up and going to the pharmacy for advice. Didn't appear to be anyone ahead of us. Almost no communication from the receptionist, no sense of urgency or indication of what was happening. Confusing and frustrating. Appreciate that each visit takes as long as it takes but a bit of communication would have gone a long way.
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Eli Shaul on Google
★ ★ ★ ★ ★ Pieter is a wonderful GP and has been looking after our family for years. He is always kind, caring, patient, and professional. Our entire family has remained registered at his practice even once we moved across the bridge several years ago. As a medical family (two doctors and a pharmacist), we recognise and value his professional and compassionate care, and recommend him to anyone looking for a GP.
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Nada Rudall on Google
★ ★ ★ ★ ★ A great family doctor and we miss the place dearly since we moved out of Devonport. We tried few places on the shore and we still haven't been able to find a doctor or a practice as good as the Devonport family medicin.
Dr Pieter is the best - so calm, attentive and does everything in his power to sort your concerns big or small. He remembers you and your family.
Here you get a very personal service, easy to get appointments and you feel like it's your family doctor. Receptionist can be a bit nicer but all and all a great practice.
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Jacob Dodds on Google
★ ★ ★ ★ ★ Less than one star!
Dr Pieter’s is an amazing doctor but is let down by the operation side of the business!
Client supporting medical records are being sent through and sadly they are not accepting them, as they are not reading the emails or just dont want to do the admin. on top of this it is taking over a month to call them to follow up and still they don't seem proactive.
Escalated to Dr Pieter's he states that they should not be doing this & will follow up but staff still do not take action.
On top of this when you raise your customer/patient concerns the practice manager Monique she shows very clearly she dose not care!
When you ask to escalate this to the doctor to discuss she refuses and says you will have to call back to book time with him & hangs up.
When you call back she answers and then hangs up on you not allowing you to Book.
Has also removed me from contacting the Doc direct via Health365
In my opinion Monique should not be in a position that has anything to do with patient care & I will be reporting.
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Ana Sofia Sousa on Google
★ ★ ★ ★ ★ Excellent family doctor. Dr Pieter is fantastic - caring, attentive listener and thorough. I feel safe and well looked after. Appointments are easy to make, and they always find a spot for my little one when he is unwell. I'm grateful and thankful for the health care I receive with Devonport Family Medicine
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