Flo & Frankie - Newmarket

4.1/5 based on 8 reviews

Flo & Frankie | Women's Fashion and Lifestyle Boutique - Floandfrankie.com

Flo & Frankie is dedicated to bringing together the best fashion, design and lifestyle goods under one roof helping you look fabulous at any age. Whatever you're looking for you're sure to find it at Flo & Frankie. Shop for gorgeous ethical fashion, accessories and home & gifts from amazing local brands.

About Flo & Frankie

As Flo & Frankie grows we will continue to give more back to the communities and charities we currently support. In 2017, The Flo Give’s Back initiative was created with the aim of helping create an empowered community of women in Nepal to help lift them out of poverty.

Contact Flo & Frankie

Address :

S229, LeveL 2, Westfield Newmarket, 309, Flo & Frankie Broadway, Newmarket, Auckland 1023, New Zealand

Phone : 📞 +97
Postal code : 1023
Website : http://www.floandfrankie.com/
Categories :

S229, LeveL 2, Westfield Newmarket, 309, Flo & Frankie Broadway, Newmarket, Auckland 1023, New Zealand
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fox Martin on Google

They have indeed got a large variety of aroma diffusers. Really impressed with the presentation as well.
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Sneeze Pixie on Google

Purchased a very expensive item. A couple of days after purchase I got an email saying that they were refunding my purchase but offered no explanation why. Their email said to ask them any questions or give them feedback but when I asked for the item replacement to one they had in stock they told me to order on their website which no longer had the price of the item I purchased. Extremely disappointing and unhelpful. They say customers can contact them on Facebook Messenger but it seems no one monitors it/responds.
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Jodie on Google

I had such an amazing experience in Newmarket. Hiromi was outstanding and made me feel like a million dollars, she gave me great advice, was honest and just a beautiful person to deal with. I will forever more come shopping on a Thursday or Friday to see Hiromi, her customer service is so impressive. She really picked me up and I walked out the store with a big smile on my face. Thanks Hiromi x
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Sara H on Google

Bought an aroma diffuser at Flo at home, and when I got home that night there were no reeds or decorative vessel, only the plastic bottle with the liquid in it. Heartbroken I sent an email and a few days after getting no response sent a message on facebook and nothing. I won't be shopping here again. edit: I got in touch after this review and they sent me the missing parts from the one I purchased in store, thank you. Still only 4 stars just because I had sent an email and Facebook messages and got no reply until I wrote this review.
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claire smith on Google

Picks my package up in auckland Delivery is meant to be in auckland Some how has been sitting in queenstown for over a week with no priority to get this back to me or any response what so ever
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Katrina Scarlett on Google

They do not tell you in advance that you can't return items....you only get a store credit. There are no signs notifying you. It's not till you try and return something that they tell you this even if it was the same day of purchase.
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Gianni Tavita-Aerenga on Google

BEST EXPERIENCE EVER. Both staff Chante & her lovely colleges that helped one of my good friends find a grad fit. Honestly best customer service & super friendly. Haven’t come across service like this in a while & we really appreciated someone taking the extra step to help us out. So THANK UUU LADIES. I youse get acknowledged for this coz y’all really deserve to ?
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Kimberley Brown on Google

Absolutely love the Flo and Frankie team! Debbie at Milford was of amazing assistance, providing me with many garment options and advice for two upcoming occasions. Wouldn't shop anywhere else!

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