Ignite Fireplace Studio (New Zealand) - Glenfield
4/5
★
based on 8 reviews
About Ignite Fireplace Studio (New Zealand)
We believe everyone should be able to enjoy the gentle warmth, crackle and glow of a stylish fireplace in their own home. Ignite Fireplace Studio is committed to bringing together the world’s most innovative brands from North America, Europe, New Zealand and across the Tasman to deliver exceptional fireside experiences that can be shared with friends and family.
Explore our range online or visit our Auckland studio to see how you could enhance your living area or add a special feature to your design project. We have everything from luxurious wood, gas and electric fires to app-controlled smart panel heaters.
Contact Ignite Fireplace Studio (New Zealand)
| Address : | Ignite Fireplace Studio (New Zealand) 2-6 Poland Road, Glenfield, Auckland 0627, New Zealand |
| Phone : | 📞 +97 |
| Postal code : | 0627 |
| Website : | http://www.ignitefireplacestudio.co.nz/ |
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Krysta Buddle on Google
★ ★ ★ ★ ★ You can't beat their expert advice and Ignite's customer service is 10/10! Thanks Sam (lord of the fires).
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Hema P on Google
★ ★ ★ ★ ★ Long warranty period is the biggest advantage.
They have many options to choose from whether it’s indoor or outdoor. They understand your requirements and suggest a good choice.
Getting back a refund has taken a long time and wasn’t a good experience. It would be good, if the customers are communicated well about the process and reasons for delay, if any.
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Chris Herbert on Google
★ ★ ★ ★ ★ We went to Ignite fireplace studio to look at their range and bought a 34 inch dimplex prism electric heater. The heater is now installed and we love the look of it, we would recomend to anyone to go see Lisa she gave us great service. Thanks Lisa.
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Joanna on Google
★ ★ ★ ★ ★ Very disappointed with this company. We have been a good customer, we paid for 2 fires for our renovation. We had one installed ok. The second was an outdoor fire, which we paid for in full but didn't take delivery until we were ready. Our landscaping plan genuinely changed and we no longer required the outdoor fire. We hadn't taken delivery and asked if we could get a refund, we were happy to pay a fee for this but were told NO we had to take delivery. They had our $8000 for 5months but were not prepared to refund whatsoever. We thought we were a valued customer, but sadly no. We are now faced with having to try and sell the fire - still in the box. Would not recommend.
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Ace 0 C T A L on Google
★ ★ ★ ★ ★ My wife and I have purchased fires for four properties since 2001. Every time the same great experience hence us returning.
We have just purchased another fire and their product offering has widened which we were impressed by. Will buy again on our next build.
Tim
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Brett Borthwick on Google
★ ★ ★ ★ ★ Hi , We dont normally do a " review" as such but i really just wanted to put this in writing because we are so happy with this product and this company. We have had a Real Fire (3 burner 1200) for about 18 months now. We love it. We love the look of the fire, and look of the flame. Its exactly what we wanted. It gives us the ambience and atmosphere that was missing from our house while keeping the lines and look we want. We found the service and honesty of Real fires fantastic. Thanks very much and all the best. Brett - Castor Bay
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Gib Williamson on Google
★ ★ ★ ★ ★ "Wow', Ignite Fireplace in Poland road,
the nicest bunch of people you could ever wish to help with your fire needs. My old "Masport wood-Stove, didn't seem to be working like it used too, so went to the Masport Studio in Glenfield to get a bit of advice (my idea of giving it a good kick, was not well received by my wife) All the fire bricks had crumpled over the several years we have used it, & my idea of a couple off concrete building blocks, was severely frowned upon.
The people at the Fireplace studio were so knowledgeable & well informed about fires. In about 20mins they knew exactly what my old Masport needed, just a couple of properly placed fire-bricks in the right place. My thanks go to the names I remember Lisa Front desk, Sam Mr Cool, who set me on the right path, Young Jack, who opened the doors & carried the Fire bricks.
Thank
Gib & Ann
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Sam Goldsmith on Google
★ ★ ★ ★ ★ The team at Ignite fireplace studio have been fantastic. As per previous reviews we had a bad experience with the previous owners but since this team has taken over everythying has been smooth. The new owners are honest and reliable and supplied our fires at cost due to the experience with the previous owners. They didnt have to do this but did in it good faith. I wouldnt hesitate to purchase any future fires with these guys. Thank you very much for the great service and helping us out
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